Academic Advising & Retention Services

Academic Advising & Retention Services provides advising for General Education, Undeclared Students, students requiring remediation, International Students and those on probation or disqualified.  Transition advising is provided by this office through Summer Orientation and Transfer Information Programs.

Please navigate our website by choosing a link from the top of this page, or find a convenient list of Quick Links near the bottom of this page.

When is the best time to make an appointment?

• Academic Advising & Retention Services is least busy during mid-semester - October for Fall semester and March for Spring Semester. Take advantage of these months to seek GE advising!
• No advising appointments are made in our office during the add/drop period (first 3 weeks of the semester) - Drop in advising (quick answers) is available all day during this period.
• Visit our Appointment vs. Drop In webpage to learn about what sorts of questions can be asked in drop in advising, and which will require an appointment.

Campus-wide Advising Website Now Live!

Visit the Advising Hub website! The Advising Hub is meant to serve as a resource for all undergraduate and graduate students to aid in student success. As the name suggests, it's at the center of many advising and academic support services available at SJSU. This site can be used to locate and access the information and people you need to help you progress smoothly to your degree objective.

Academic Advising & Retention Services
One Washington Square
San José, CA 95192-0193
Phone: 408-924-2129
Fax: 408-924-2526

Located in the Student Services Center

Fall 2009 Hours:
M,T,R: 8:15 am to 4:30 pm
W: 11:00 am to 4:30 pm
F: 9:00 am to 4:00 pm

Dates of no service in Fall 2009 due to budget cuts:
September: 4, 18
October: 2, 19
November: 6, 13
December: 22, 23, 24, 28