IT Services

Internet of Things
IT Open Forum - January 21, 2016

A World of Possibilities with the Internet of Things

 King Library, Room 255, 2:00 – 3:00 p.m.

We are pleased to welcome Jim Grubb as our guest speaker at the IT Services Open Forum on Thursday, January 21, 2016. Jim is the Vice President of Emerging Technologies & Chief Demonstration Officer at Cisco Systems, Inc. He will speak to the campus community about The Internet of Things (IoT) and how it affects SJSU and Higher Education. 

Jim is a visionary leader on the Product Solutions and Industry Marketing Team responsible for Emerging Technologies. He is passionate about early positioning and differentiation of innovation and technology. Instrumental in bringing new solutions to life, Jim ensures the delivery of products, solutions and services that meet their customers’ critical business requirements.  He has traveled all over the world to demonstrate what is possible with technology.

Jim will speak about how, as a key enabling technology to the Internet of Everything (IoE), the Internet of Things (IoT) is connecting new places and objects. Manufacturing room floors, energy grids and wearable devices are just a few examples of the millions of objects coming online at an unprecedented pace.

These “things” are creating vast and increasing amounts of data (Big Data) and sharing it over the Internet – largely via machine-to-machine connections. It is one of many important technology transitions taking place today that is making the Internet of Everything a reality.

IT Services Customer Satisfaction Results

IT Services thanks the 1,600 participants who responded to the IT Services Customer Satisfaction survey.  Results of this survey were completed in September and have been analyzed. The responses received will help us improve the services that matter most to students, faculty, and staff.

Below are several key findings from the survey and also technology updates since March 2015.

Key Findings

  • Improvements have been made in the communication of campus information security.
  • Consolidation of help desks has helped alleviate some confusion about who to call for support.
  • Administrative application and campus wide access to Google Apps (Gmail, Google Drive, Google Calendar) has improved.
  • Biggest areas for improvement are: internet access, central server support, and classroom technology.
  • Future surveys should be shorter, allowing us to conduct more surveys.

Technology Updates Since March 2015

  • Migrated from an Aruba wireless system with 700 access points to a Cisco system with more than 2,100 access points across the campus.
  • The wireless network now delivers speeds of up to 300 MBps and employs secure authentication that protects user names, passwords and data with network encryption.
  • We are in the process of installing 35 outdoor wireless access points on the main campus and 60 new access points in the Student Union. 
  • Nearly 200 access points are being installed in the 10-story Campus Village with additional wireless access points in other high utilization areas.
  • The Computing Services team has completed the purchase, installation and configuration of a new Virtual Server environment, providing capacity for an additional 400 servers on campus, with connection speeds over 100 times faster than servers located at our San Joaquin Delta College Data Center.  The new Virtual Server platform supports the latest operating systems, including Windows Server 2012.
  • Successful 2nd Annual IT Expo.
  • Implementation of College Scheduler

Hackathon poster
GameStop / IBM Hackathon @ SJSU a success!

IT Services, in collaboration with SJSU faculty, GameStop and IBM, hosted a Hackathon on November 13th and 14th.

Over 120 students competed at the event, using the IBM Bluemix platform.  Students came from majors across the University. The event started at 10:00 a.m. on November 13th and culminated with an awards reception at 4pm the next day. Students stayed overnight at the Spartan Complex and worked on their apps until noontime on Saturday.  The event tested the students' coding skills and allowed them to use their creativity to come up with innovative solutions within the allotted time. GameStop and IBM technologists were on site to guide students through the process.

At the end of the competition, the judges listened to the groups pitch their apps. The grand prize went to a group composed of three computer engineer majors and one computer science major. GameStop is looking at conducting another Hackathon event in SJSU in the near future.  

The Hackathon was featured in the Spartan Daily, please visit the November 17, 2015 issue of the Spartan Daily to read the full article.