Register with AEC

The AEC provides a wide array of support services for students with disabilities. To register with the AEC, please complete the steps below. If you have questions or need assistance throughout the registration process, contact the AEC at (408) 924-6000 or

Step 1: 

person holding cell phone

Schedule an Appointment

Students interested in receiving accommodations and services must self-identify by contacting the AEC at (408) 924-6000 to schedule an appointment to meet with one of the AEC counselors.  For students requesting deaf or hard of hearing services, contact the Deaf and Hard of Hearing Program at (408) 924-6542 or email Students must arrive 15 minutes prior to their scheduled appointment to fill out necessary paperwork.

Step 2:

stack of papers in folder

Submit Disability Documentation

After scheduling an appointment with a AEC counselor, students must submit appropriate documentation about  their disability(ies) to the AEC.  For details on documentation criteria, refer to the AEC's Guidelines for Disability Documentation.  For details on learning disability or Attention Deficit/Hyperactivity Disorder (AD/HD) documentation criteria, refer to AEC's Guidelines for Learning Disability Documentation or Guidelines for AD/HD Disability Documentation, respectively.

If you do not currently have disability documentation or your documentation does not meet with criteria specified by the AEC's documentation guidelines:

  • For students with medical disabilities, obtain documentation from the appropriate licensed professional using AEC’s Medical Disability Verification Form (PDF).
  • For students with learning disabilities, obtain documentation from a qualified professional trained in the administration and interpretation of neuro-psychological assessment or psycho-educational assessment.  Refer to AEC’s Learning Disability webpage for more information.
  • For students with visual impairments, obtain documentation from the appropriate licensed professional specializing in Ophthalmology using the Ophthalmological Certification Form (PDF).
  • For students with psychological disabilities, obtain documentation from the appropriate licensed professional using the Psychological Disability Verification Form (PDF).

Documentation can be submitted to the AEC on the day of your scheduled intake appointment or prior to the day of your appointment.  To submit documentation prior to your appointment, use one of the following methods:

  • Fax documentation to the AEC confidential fax line at 408-924-5999.  Call the AEC shortly after faxing to confirm receipt.
  • Mail/Hand-Deliver documentation to:

Accessible Education Center
Administration Bldg, Rm. 110
San Jose State University
One Washington Square
San Jose, CA 95192-0168

Step 3:

two women talking

Meet with a AEC Counselor

Students must attend their scheduled intake appointment with a AEC counselor to discuss eligibility and recommended accommodations, if appropriate.  If you qualify for services/accommodations, accommodations must be requested each semester.