Notetaking Services Policy (PDF)
Notetaking services are provided to students registered with the Accessible Education
Center (AEC), whose disability impairment(s) prevent the student from taking notes
during course lecture. Notetaking services are provided to begin to eliminate the
competitive disadvantage under which the students with disabilities function; however,
it is impossible to fully compensate for a disability.
Notetaking services are provided for San Jose State University academic curriculum
support only. Eligibility for this service is determined on a case-by-case basis and
is a semester-long service and will be provided until the last class session.
Students must notify AEC regarding the need for a notetaker through MyAEC. It is recommended
students meet with the professor during the professor's office hours to inform him/her
about the need for a notetaker.
If a notetaker is not acquired after two attempts by the professor, the AEC student
must inform the Accommodations Coordinator to request assistance in using other means
to obtain a notetaker.
Students should speak with the notetaker if there is a problem with the notetaker
or the notetaker's notes. The student may also meet with the Accommodations Coordinator
to work towards a solution.
A student who is unable to attend a class due to a disability related reason or emergency,
or for an extended period of time, must notify the notetaker. If the notetaker is
not notified of the absence, the notetaker is not required to take notes. Students
and notetakers should exchange phone numbers / e-mail addresses for purposes of communication.
Students requiring copies of the notes will work with AEC to discuss options.
Notetakers must attend each class session until the completion of the course. If
the notetaker is unable to attend a class due to an illness or an emergency, the notetaker
must inform the AEC student prior to the class time so the student can make alternate
Notetakers and students should introduce themselves and exchange phone numbers and/or
email addresses. If you are taking notes for a student who is deaf or hard of hearing,
you may contact the student by email or through the California Relay Service (CRS).
Should you choose to contact the AEC student through CRS, simply call 1-800-735-2922
and the Relay Service Agent will assist you.
Notetakers must maintain confidentiality as it relates to working with students with
At times, the AEC student will take some notes; continue to take notes unless otherwise
directed by the student of the AEC.
Notetakers are encouraged to solicit feedback on the quality of their notes from the
student(s) they are servicing; however, you are not expected to reformat your style.
Should the AEC student miss more than two consecutive weeks, contact the AEC.
Notetakers must complete and submit the necessary paperwork the professor sent to
you in the Notetaker request e-mail.