Support

Welcome to the eCampus Support page. Within the page you will find information about contacting eCampus, information on submitting an iSupport ticket, check on the system status for the university and upcoming workshops.

Submit iSupport Ticket

You are welcome to submit an iSupport ticket with eCampus if there are any technical issues that arise. Tickets are responded to in the order that we receive it and we do our best to handle each iSupport ticket as quickly as possible. Be sure to include specific information such as:

  • Course and course number of the class(es) you are enrolled in
  • Contact phone number
  • Tower Card number

Please give us a call at (408) 924-2377 if you have any questions or concerns.

Contact Us

We are located in the Instructional Resource Center (IRC) 206. You may contact us using any of the options below:

Email: ecampus@sjsu.edu

Phone: (408) 924-2377

*Walk-in: Monday – Friday (9am – 5pm)

*Please schedule an appointment if you plan to visit us for more than 30 minutes.

Workshops

Feel free to view and signup for any of our upcoming events which will cover the knowledge required to use any of our Teaching Toolssuch as:

  • Canvas
  • WebEx
  • Camtasia
  • Snagit
  • iClicker

...and much more!

System Status

The System Status page was created by the Information Technology Services department to give users the ability to view upcoming maintenance and status of major systems on campus.