About Us

An a-v technician will consult with departments regarding the maintenance and repair of malfunctioning departmental owned equipment. We research and recommend equipment to campus departments for purchase (vendor/model) etc.

Audio video technical Services is equipped to conduct the following actions after the request has been submitted to the S.J.S.U. Helpdesk at phone 408.9244.2377 or by e-mail helpdesk@sjsu.edu.

A-V service technicians will diagnose equipment problems.
Within the limitations of unit resources, a-v service technicians will make repairs on equipment.
If the repair is beyond the resource limitations of a-v services, the owner will be advised of the potential cost to repair the equipment or suggest an outside vendor.
A-V Technical Services will advise department how to submit equipment needing for repair.
If repair work conducted on campus, departments will be charged only for replacement parts not labor costs associated with in-house repair. If we do not have parts or service manual for equipment needing repair department will be notified and charged accordingly , but not for labor.

Despite all precautions, the time will come when a piece of electronic equipment will fail during class time. This is when you want assistance immediately available to rescue a class with repair or a system back up.

Under certain conditions we can offer that level of service.

Items that can be serviced include:

TVs
VCRs
DVD's
LCD projectors
DLP projectors
Laptop Computers
Cassette recorders/players
CD recorders/players
Dictation Equipment
Record players
Camcorders
Film projectors
Slide projectors
Overheads
Screens
Sound systems
Miscellaneous equipment

back

Did you know

A/V Tech Services
One Washington Square
San José, CA 95192-0026
408.924.2436
fax: 408.924.2438
Located in IRC 123