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Student ID Card (Tower Card) General FAQs


Q & A's About the New Cards Released in Spring 2011

(For purpose of clarity, the current cards are referred to as blue cards. The new cards are referred to as gold cards)

How and when will I get my decal?

Fall 2011 decals will be mailed by the Transportation Solutions Office sometime in August.

What is the difference between the Tower Card and the Tower Maxx Card?

The standard Tower Card has the same functionality as the current Tower Card. The Tower Maxx card is a combination card. It will serve as the current Tower Card and a Visa debit card for U.S. Bank members only.

Where would I get the Maxx Card?

The Maxx card will only be issued at the Tower Card windows in the Bursar's Office. If you leave SJSU, U.S. Bank will replace your MAXX card with a U.S. Bank Visa debit card.

What if I want to become a U.S. bank member or already am a member and want to replace the standard Tower Card for the Maxx card?

You need to bring proof of a U.S. Bank account to the Bursar’s Office for the new Maxx card.

Do I have to go to a U.S. Bank to become a member?

No, U.S. bank representatives will be on campus, in the Bursar’s lobby. Their schedule is

How long does it take to activate the Maxx ATM debit card?

The card is activated immediately upon issuance at the Bursar’s Office.

Are there U.S. Bank ATM’s on campus?

SJSU is getting 2 U.S. Bank ATM’s.  One is at the ATM in front of the Event Center. The second ATM is on the ground floor of the Student Union, south entrance backing up to the Bookstore.

How does this partnership benefit SJSU?

U.S. Bank offers:

Where do I report a lost/stolen Tower Card?

Contact the Bursar's Office 408-924-1610.

How much does a Tower Card cost?

Your first Tower Card is free. If your Tower Card is lost, stolen or damaged, replacement cost is $5.

Where do I get a Tower Card if I did not receive a new one in the mail ?

Tower cards are available at the Cashier's Office windows 6-9 located in the Student Services Center. Present your driver's license or other photo identification to have your picture taken. A plastic cardholder will be issued to hold your Tower Card. For transit sticker information, visit Associated Students.

What are Gold Points?

Spartan Gold Points are pre-deposited dollars in your individual account, which enable you to purchase various goods and services on campus. These points are accessed with your SJSU Tower Card.

How do I get Gold Points?

You may activate your account several ways:

How do Gold Points work?

An account is set up to work like an ATM. It can be used at all registers in Spartan Shops locations and your account will be debited for the amount of the purchase automatically. Call 408-924-1885 or visit Spartan ShopsExternal Link that Will Take User Outside SJSU Domain for more information.

Where can I use my Gold Points?

You can use your Gold Points account to pay for purchases in:

You must use your Gold Points account (no cash) to pay for purchases in:

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