Collections reviews Emergency Loan applications for approval, coordinates entrance and exit interviews for Federal Perkins Loan and Kuhlman Student Loan borrowers, provides financial counseling for campus debts, establishes payment arrangements for debts owed to the university and coordinates with both on-campus and off-campus sponsors and vendors to collect the payment of campus debts.
Our Collection Specialist responsibilities are assigned according to subject and according to student's last name. Please refer to the appropriate alphabetical list below.
Deana Genereux
Associate Bursar, Collections
Phone: 408-924-1601, email: deanamarie.genereux@sjsu.edu
| Last Name | Collection Specialist | Phone | |
|---|---|---|---|
| A - D | Dolores Lorigo | 924-1613 | dolores.lorigo@sjsu.edu |
| E - I | Amanda Johnson | 924-1617 | amanda.johnson@sjsu.edu |
| J - M | Patti Burford | 924-1615 | patricia.burford@sjsu.edu |
| N - R | Betty Jo Alexander | 924-1623 | bettyjo.alexander@sjsu.edu |
| S - Z | Tiana Marquez | 924-1614 | tiana.marquez@sjsu.edu |
| Last Name | Collection Specialist | Phone | |
|---|---|---|---|
| A - D | Dolores Lorigo | 924-1613 | dolores.lorigo@sjsu.edu |
| E - I | Amanda Johnson | 924-1617 | amanda.johnson@sjsu.edu |
| J - M | Patti Burford | 924-1615 | patricia.burford@sjsu.edu |
| N - R | Betty Jo Alexander | 924-1623 | bettyjo.alexander@sjsu.edu |
| S - Z | Tiana Marquez | 924-1614 | tiana.marquez@sjsu.edu |
| Last Name | Collection Specialist | Phone | |
|---|---|---|---|
| A - D | Dolores Lorigo | 924-1613 | dolores.lorigo@sjsu.edu |
| E - I | Amanda Johnson | 924-1617 | amanda.johnson@sjsu.edu |
| J - M | Patti Burford | 924-1615 | patricia.burford@sjsu.edu |
| N - R | Betty Jo Alexander | 924-1623 | bettyjo.alexander@sjsu.edu |
| S - Z | Tiana Marquez | 924-1614 | tiana.marquez@sjsu.edu |
Bursar's Office
One Washington Square
San José, CA 95192-0138
Located in the
Student Services Center
Bursar, Student Accounts & Collections:
408-924-1601
Fax: 408-924-1654
Hours:
Mon-Thurs 8:15am - 4:45pm
Fri 9am - 4:30pm
Tower Card & Cashiering Services:
408-924-1601
Fax: 408-924-6902
Hours:
Mon-Thurs 8:15am - 4:15pm
Fri 9am - 4:30pm
Window 1: Mon-Fri 9am-12pm & 1pm-4pm
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