Refunds & Pro-Rata Charges
For regular classes (Not Summer One Classes, Special Session, or Open University Classes)
Refunds are processed throughout the semester. A student does not need to submit a request to receive a refund. Refunds due to financial aid disbursements in excess of charges on a student’s account are issued to students when there is a credit balance on a student's account, per standard processing schedules. Refunds for payments made on student accounts other than financial aid are processed throughout the semester, after the add/drop period has ended.
For detailed refund information regarding matriculated students, select by term from the left column. See below for Open University and Special Session.
Students who withdraw on and after the first day of instruction, and who have not paid, will be subject to a pro-rata charge. They will owe a percentage of their fees corresponding to the day their classes were dropped.
Students who withdraw on or after the first day of instruction who have paid their fees in full (or partial), will be subject to a pro-rata charge. A percentage of their fees corresponding to the day their classes were dropped is due to the University, and will be deducted from paid amount prior to a refund being sent.
Open University & Special Session
You may contact International & Extended Studies regarding Open University or Special Session refunds by calling 408-924-2670.
Credit Card Refunds
All payments made by credit card that result in a credit will be refunded directly to the cardholder's account.