Many students have questions about when they will receive their financial aid disbursement. The best way to determine when your disbursement will occur is to regularly review and monitor your account on MySJSU.
Financial aid funds are downloaded to San José State University on Wednesdays. By the end of the day, an entry will appear on your account with the amount(s) awarded. There may be more than one line item depending on how many types of awards you receive.
After all of your outstanding fees are paid, then any remaining credit balance will be disbursed to you via eRefund or paper check. To sign up for eRefunds, see How to sign up for eRefunds (pdf).
The refund will appear on your account (under Student Center > Account Inquiry > Activity) as "Financial Aid Disb" and will display the amount of the eRefund that is being sent to you electronically or the amount of the paper check that is being mailed to the address you have on file with the university.
Please note that it may take up to 3 business days for the eRefund to be deposited in your designated bank account, or up to 5-10 days for you to receive the paper check via mail.
Bursar's Office
One Washington Square
San José, CA 95192-0138
Located in the
Student Services Center
Bursar, Student Accounts & Collections:
408-924-1601
Fax: 408-924-1654
Hours:
Mon-Thurs 8:15am - 4:45pm
Fri 9am - 4:30pm
Tower Card & Cashiering Services:
408-924-1601
Fax: 408-924-6902
Hours:
Mon-Thurs 8:15am - 4:15pm
Fri 9am - 4:30pm
Window 1: Mon-Fri 9am-12pm & 1pm-4pm
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