We recommend that new students set their preferences in MySJSU as soon as possible and that returning students update their preferences whenever necessary.

MySJSU

Visit About MySJSU to find out what this online database can do for you.

Your Personal Information

Manage your name, addresses, phones, internet locations and emergency contacts. To do this:

• Log on to MySJSU
• Click on Campus Community
• Click on Personal Info

Your FERPA

The Family Educational Rights and Privacy Act (FERPA) of 1974 helps protect the privacy of student records. For more detailed information, visit US Dept of Education FERPA.

To set up your Designated Authorized Users:

• Log on to MySJSU
• Click on Self Service
• Click on Student Center
• Scroll down Finances
• Click on Online payment, payment plans and account services
• Click on Student Account Options
• Click on Authorized Users

Your 1098T

The Bursar’s Office reports tuition paid by students enrolled at San José State University to the Internal Revenue Service each year. For more detailed information, visit Tuition Statement & Tax Credits (1098T). You can request to receive this statement online or through the mail. To do this:

• Log on to MySJSU
• Click on Self Service
• Click on Student Center
• Scroll down to Finances
• Click on 1098T Detail Inquiry

eRefunds

Online refunds can be automatically credited to your bank account. To set-up your bank information and receive refunds:

• Log on to MySJSU
• Click on Self Service
• Click on Student Center
• Click on Online payments, payment plans and account services
• Click on Refunds

Help

• If you need help, instructional guides are available within MySJSU by clicking on My SJSU Help > Student Self Service
• If you are having problems with your MySJSU account, please contact the CMS Help Desk at 924-1530 or cmshelp@sjsu.edu. Include your full name and two of the following:
  • User ID
  • Date of Birth
  • Mailing Address

Did You Know?

Bursar's Office
One Washington Square
San José, CA 95192-0138
Located in the
Student Services Center

Bursar, Student Accounts & Collections:
408-924-1601
Fax: 408-924-1654
Hours:
Mon-Thurs 8:30am - 5pm
Fri 9am - 4:30pm

Tower Card & Cashiering Services:
408-924-1601
Fax: 408-924-6902
Hours:
Mon-Thurs 8:30am - 4:30pm
Fri 9am - 4:30pm

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