Students who have not received their refund or financial aid checks within three weeks should complete a Stop Payment Request so the check can be reissued. The Bursar's Office encourages eRefunds to avoid lost checks in the mail.
Use the State Agency Trust Check Replacement Application (pdf)
(Stop Payment Request form) to cancel a check. After submitting the form, a new check will be issued in approximately 3 weeks.
Bursar's Office
One Washington Square
San José, CA 95192-0138
Located in the
Student Services Center
Bursar, Student Accounts & Collections:
408-924-1601
Fax: 408-924-1654
Hours:
Mon-Thurs 8:30am - 5pm
Fri 9am - 4:30pm
Tower Card & Cashiering Services:
408-924-1601
Fax: 408-924-6902
Hours:
Mon-Thurs 8:30am - 4:30pm
Fri 9am - 4:30pm
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