Risk Management

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It is important to identify, address, and prepare stakeholders (the university, students, and community partners) of potential risks related to community learning. Identifying risk in advance reduces concerns about liability.

Best practices for risk management

    • A University Organization Agreement is established between the SJSU and community organization/placement site regarding student service activities and liability.
    • The community partner conducts an orientation to service at its site. An Orientation Checklist is provided to guide orientation the orientation of students.
    • Students are made aware of so they can provide informed consent prior to engaging in service activities.
    • Students understand their roles and have the training, knowledge, skills and tools to perform their service duties safely and effectively.
    • Students are held accountable for their time by completing and having their service site sign a time log.
    • All stakeholders (students, faculty, community site supervisors) are encouraged to report problems, potential hazards or feelings of being physically or emotionally at risk.
    • Community partners monitor students service experiences and addresses risk issues quickly if they arise.

Community partner organizations should be familiar with risk management forms and support their use. Partners may also have forms of their own to employ.