Community Collaboration
These suggestions were drawn from Mark P. Batenburg and the Service
Learning 2000 Center article "Community Agency and School Collaboration:
Going in with Your Eyes Open." (Note: In these quotes, service learning and community learning are used interchangeably.)
Engaging students in meaningful, relevant, need-based and well-supervised
service is critical to the success of any quality community learning
course. Select your community organizations carefully.
Partnerships should be reciprocal; partners serve as co-educators
on relevant community issues. The Center has established community
partnerships with numerous community organizations.
Finding a community partner
- Contact the Center to discuss service activities and related community
sites that have Community Learning Agreements with SJSU
- Visit and web-search the community partners listed on this web
site
- Modify existing community-based projects
- Utilize faculty professional contacts or recommendations from
other faculty
- Research opportunities and organizations at the Volunteer
Center of Silicon Valley
Note: for the purposes of University risk management, the Center
should be advised of all community organizations where your students
serve.
Working with community agencies
- Keep in mind the three tasks of most nonprofit agencies: provide
direct service, educate and generate friends and resources.
- Ask yourself: how much and what kind of good will the agency
get out of a relationship with my class? Whenever possible, offer
work that will help the agency implement its primary purpose of
service delivery.
- Be as flexible as possible about the timing, extent and nature
of the service to be provided.
- Get to know the agency’s mission and involve them from
the start. Agencies appreciate being a part of the planning process.
- Listen carefully to the agency’s needs, ideas and concerns.
Be open to possibilities proposed by the agency. Don’t fully
develop a plan and then call them in.
- The key to successful university/community relationships is communication,
negotiation and mutual respect. The best matches involve careful
listening on both sides about the needs of the other.
- Be aware of potential culture clashes between the university
and a community nonprofit or K-12 school. Talk about these differences
and the daily places where problems might occur. Discuss ways to
address or minimize miscommunication.
- Examine your attitude towards your agency partner. Are you being
controlling? Patronizing? Do you think of the agency as an actual
partner or as a necessary nuisance? Attitudes communicate themselves.
- Success often depends on the relationship between the agency
representative and the faculty member. Make time and develop your
relationship. The single most powerful way of doing this is in person.
- Very few agencies know of community learning. They think in terms
of community service. Once they have caught on, most agencies are
full of ideas for enhancing the learning side of community learning.
Share your course goals and encourage your partner to brainstorm
with you.
- Most agencies are understaffed, under funded and in mild to acute
perpetual crisis. Don’t take it personally when you’re
not the most important item on their agenda.
- It is perfectly appropriate for an agency to turn down prospective
volunteers. Sometimes the skills, talents or temperament of the community learning students are mismatched with the work or needs
of the agency. At other times, the agency may not need what you
are offering or may not be able to use a large number of students
at one time.
- Successful placements and projects often have concrete goals
and tangible outcomes that can be measured. This happens best when
agencies and teachers plan together.
- Finally, remember that people work for nonprofits because they
want to make the world a better place, solve local problems and
address pressing local issues. Like many faculty, nonprofit and
school staff want to work with you and help make a difference in
the lives of students.
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