Wireless Internet Instructions

You might have noticed that your laptop is picking up a wireless signal while you are in the BBC Building, or other areas on campus. In BBC classroom, you can select to use the wired or wireless network.

To use the wireless network connection, Please do the following.

Do not hook up a LAN cord to the laptop;

If the wireless access is off (with a red cross on the wireless icon at System Tray), push the appropriate function keys to turn it on. The function keys are different from models. Please check your manual for help.

If you have a PCMCIA wireless network card, plug it in to the laptop.

Mac users:

Use the upper-right-hand (airport) menu to connect to the network "sjsu_campus". You will then need to logon to the network using your web browser.

The "Location" menu (within the Apple menu) can be used to set up different network settings configurations -- e.g., one for wired (Ethernet) and another for wireless (AirPort).

To force your laptop to use the wired network, you can do any one of the following.

WINDOWS: Disable the wireless access by pushing the appropriate function keys depending on the models. OR

WINDOWS: Right-mouse click on the Wireless Network Connection icon at the System Tray and select Disable; OR

WINDOWS: If you have a PCMCIA wireless network card, just unplug it from the laptop.

MAC: Use the upper-right-hand menu, or Apple preferences menu to turn off the Airport

Then connect a LAN cord to a network port and open a web browser.


The login will be your existing SJSUOne ID. If you do not have an SJSUOne ID, you should obtain one through the SJSUOne website at http://www.sjsu.edu/sjsuone/external link

Please note that UNIX ID will no longer be accepted for wireless login.

As in the current wireless network, you will first get a login splash screen. Enter your existing SJSUOne ID and you will be logged on to the network. This network is owned by Comcast and it is a completely external network to the University and outside the University's IP address space. Use the new network just as you would use any external network from home or a coffee shop or hotel.

SJSU Helpdesk Contact:

For connection issues (you can't find an access point, you don't get a login screen, connection speed seems slow), contact the Comcast help desk at 1.866.353.1607

For login or workstation issues (need SJSUOne ID, password forgotten or expired, workstation configuration, etc.), contact the ITSS help desk at 408.924.2377 (x4-2377) or via email at helpdesk@sjsu.edu

The following terms for use are retained.

NB: Wireless networking is a limited, shared, resource and can be adversely affected by even a small number of individual users much more than traditional wired networks. Please be considerate when using this network and avoid needless or prolonged heavy use.

All users, by accessing this network you agree to the following terms of use:

Only authorized users may access this network.

Kazaa, Gnutella, and any other form of File Sharing or peer-to-peer applications are strictly forbidden. This includes the use of IRC or any other applications when they are used to effect file sharing.

The wireless network is for client access only; it is not to be used to connect servers to the network nor as a means to provide network services.

This network owned and managed by Comcast Cable and is fully outside of the University network space. All access to University resources will be through the University firewall.
Users are expected to keep their passwords secure and confidential. Giving your password to others is explicitly forbidden.

It is understood that wireless network traffic is, by default, currently not encrypted and that the network is inherently insecure. It is the responsibility of all network users to avoid accessing sensitive data over an unencrypted connection. If you need to access sensitive data the user is responsible to ensure that a secure SSL (https) connection, VPN, encrypted PPTP, or other similar encrypted mechanism is used.

All users are expected to adhere to a "good neighbor" policy and should avoid extended periods of high bandwidth usage or any needless network traffic.

Users must not spy on the network traffic of others.

Users must abide by all additional applicable Acceptable Use Policies http://www.sjsu.edu/senate/S02-8.htm

Anyone found in violation of any of these terms shall be subject to possible loss of wireless or campus network connectivity and possible administrative or legal action.

Wireless Security related Information:

How To Disable Automatic Wireless Connections  
Using Your Laptop at Starbucks: Is it Safe?  
Wireless "Feature" Leaves Laptops Exposed