FAQ

Thanks for asking these great questions!

Business Stationery

When and where can I order business cards and stationery? 

Do I have to recycle my old business cards and order new ones?

Do I have to recycle my department's materials that have SJSU's old logo?

How do I report a quality issue with my OfficeMax stationery order?

Brand Rollout

How do I find out about the latest marketing and brand updates?

When will our new identity be required

What is the timeline for the rollout of the brand?

Why would SJSU spend money on branding at this time?

SJSU Power Source: A Multi-Platform Communication Guide

I'd like a logo for my department or program. How do I request a lockup?

When will I receive my lockup?

I didn't see any mention of a "logo." Is our logo being eliminated and replaced with the primary mark?

How do I submit a request for a vendor who needs our identity elements and the SJSU Spartan Typeface?

Tools and Templates

When will the templates for flyers, brochures, mailers, etc. be available?

I see the SJSU web template has been updated. When do I need to update my site if I'm using the template kit, instead of OU campus?

 

How do I report a quality issue with my OfficeMax stationery order?

Please use our Identity Feedback Form to report quality issues and general feedback about business stationery ordered through OfficeMax.

When will I receive my lockup? I need to place an order as soon as possible.

Read usage guidelines and download your lockup (or request a new one) -- now!

I didn't see any mention of a "logo." Is our logo being eliminated and then replaced with the primary mark?

SJSU no longer has one "logo." We use a series of marks. Read SJSU Power Source: A Complete Multi-Platform Guide and download our university marks.

How do I find out about the latest marketing and brand updates?

We coordinate an essential group for anyone involved in communications or marketing at SJSU. The SJSU Marketing Updates group is a forum for learning about the university’s overall branding goals and initiatives, sharing advice and trading tactics. We meet every couple of months. Join the Marketing Updates group now.

Back to top 

Important dates for identity rollout (subject to change):

Fall 2014: Release of SJSU Power Source: A Multi-Platform Communication Guide and campus unit lockups.

October 2014: Release of InDesign templates for flyers, brochures and more. 

Back to top 

When will our new identity be required? 

Using the new communication platform and identity elements is not required. But as use of it grows, so will recognition of San Jose State. 

Back to top 

I'd like a logo for my department or program. How do I request a lockup?

Most lockups for colleges, departments and programs are currently available. Download your unit's lockup or request a new one.

Back to top

How do I submit a request for a vendor who needs our identity elements and the SJSU Spartan Typeface?

If you're working with a design vendor who needs the SJSU Spartan Typeface, please submit a request on behalf of the vendor. (You must log in to your SJSU One account to submit our web forms.)

Back to top 

When and where can I order business cards and stationery?

You may now order business stationery through new vendor OfficeMax!

Back to top 

Do I have to recycle my old business cards and order new ones? Do I have to recycle my department's materials that have SJSU's old logo?

No. Please use up business cards and other materials that have SJSU's old logo. 

Back to top 

Why would SJSU spend money on branding at this time?

The visual identity system was developed through a sponsored project with the department of graphic design. That means SJSU Marketing and Communications paid a practicum class (Associate Professor Chang Kim and a group of BFA students) and those funds went directly back into the program, supporting the very students who did the work. The real-life experience these students got from the project is invaluable.

In addition, building a strong university identity will benefit the entire community by elevating SJSU's image -- and encouraging support and engagement from our many audiences.

Back to top

 I see the SJSU web template has been updated. When do I need to update my site if I'm using the template kit, instead of OU campus?

You'll notice that SJSU's primary mark and tagline now appear on SJSU's homepage. We're developing the web elements that you'll need to update your template kit. Join the Marketing Updates group now to receive the latest information.

Back to top