University Computing One-Stop Service
Welcome to our “One-Stop” for requesting services from
the UCAT University Computing Systems department. Each service below
contains a short description. Click on the link to
access the service request and/or forms.
Staff and Faculty Solutions
- SJSUOne Account Activation. Use this account for wireless network access, Campus Directory login, DHCP registration, and other services.
- Staff/Faculty
Campus E-Mail. All employees receive an official campus e-mail address automatically.
- GWI Helpdesk * Use GWI Helpdesk to track support calls in your own department or to report problems to UCAT .
- Individual Calendars: Included with campus e-mail when using Lotus Notes software.
- Departmental Calendar. Departments can consolidate their individual calendars to share information & schedule department events.
* Links marked with asterisk require your campus webmail Login.
Student Solutions
Enterprise Solutions
Any service below can be obtained by clicking on its link, or contacting
the University Helpdesk.
- Server Hosting
- Server Virtualization
- Site Anti-Virus (Server & PC) for state-owned computers
- Data Center backup
- Campus Anti-Spam Solution
- SJSUOne Authentication
- PDA synch for Lotus Notes/Domino
- Server Monitoring of servers in UCAT Data Center
- High Volume
Laser Printing [MS Word]
- Custom Notes Apps
- Custom Web Apps
Deployment/Support
- Beginning and Advanced end-user training for campus e-mail and Lotus Notes is available.
- Desktop Support Training to support campus e-mail and Lotus Notes is available
- Training Courses are published in the Events Calendar in cooperation with the Center for Faculty/Staff development
- For end-user Desktop Support: Contact your local Desktop Support or contact the University Help Desk.
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