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University Computing ServicesThis page describes our service offerings. To request an account or service, please visit our "One-Stop" service request page. To report a problem or to request support, please contact the University Helpdesk. UCAT University Computing Systems Department provides campus-wide resources for staff, faculty and students of San Jose State University:
SJSUOne Password Consolidation SystemUsers have told us that the SJSU has too many user names and passwords and each account requires calling a different help desk. University Computing heard your complaints and in 2004, released SJSUOne as the solution. To visit the SJSUOne system: SJSUOne Site SJSUOne is a standards compliant, enterprise directory and identity management system that meets the EduPerson guidelines and CSU security guidelines. Benefits of SJSUOne:
Accounts Managed by SJSUOne:
Lotus NotesThe Lotus Notes system is provided for current faculty and staff of San Jose State University and is the largest e-mail system on campus. Lotus Notes System provides
Website EditingYou can use your SJSUOne account to edit web sites in the http://www.sjsu.edu/ domain. The University Web Services can provide you access to development and staging directories to perform your web design. If you are using WebDAV the settings on the WebDAV page provides the standard settings. Data CenterSystems run by University Computing Systems Department are rack mounted in a monitored, climate controlled, physically restricted cold room with dual UPS and climate controls. System backups are via our central backup system that includes a disk spool and tape library system. Servers are manually and automatically monitored for availability, processes, CPU, disk utilization, and other critical elements. Anti-Spam SolutionUniversity Computing Systems answered the user calls for a flexible, affordable anti-spam solution. The campus needed a system that would work for all 30+ e-mail systems on campus without deleting important e-mail accidentally. The solution was to deploy an open-source spam tagging system at the SMTP gateway that uses a series of algorithms to determine if an e-mail is spam. The system marks suspect e-mail with the phrase [[JUNK]] in the subject line of the e-mail. Users can set their e-mail client to take the appropriate action in filtering suspect mail into a special folder before deleting. In order offer spam tagging to all 30+ campus e-mail systems, we are unable to offer individual filtering and other features that this and other anti-spam systems can provide. More anti-spam features would require the e-mail systems to be administered by UCAT. Meanwhile, we've provided Lotus Notes users with additional tips for individualized filtering options. See your technician for more information. Campus Anti-Virus SolutionUCAT negotiated the acquisition of desktop and server anti-virus for all SJSU-owned computers and servers. Your desktop support has the software and can install anti-virus software. To request an account or service, please visit our "One-Stop" service request page.
Deployment/Support
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UCAT - University Computing Don Baker, |
