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University Computing ServicesThis page describes our service offerings. To request an account or service, please visit our "One-Stop" service request page. To report a problem or to request support, please contact the University Helpdesk. UCAT University Computing Systems Department provides campus-wide resources for staff, faculty and students of San Jose State University:
SJSUOne Password Consolidation SystemUsers have told us that the SJSU has too many user names and passwords and each account requires calling a different help desk. University Computing heard your complaints and in 2004, released SJSUOne as the solution. To visit the SJSUOne system: SJSUOne Site SJSUOne is a standards compliant, enterprise directory and identity management system that meets the EduPerson guidelines and CSU security guidelines. Benefits of SJSUOne:
Accounts Managed by SJSUOne:
Lotus NotesThe Lotus Notes system is provided for current faculty and staff of San Jose State University and is the largest e-mail system on campus. Lotus Notes System provides
Website EditingYou can use this account to edit web sites in the http://www.sjsu.edu/ domain. The University Webmaster can provide you access to development and staging directories to perform your web design. Data CenterSystems run by University Computing Systems Department are rack mounted in a monitored, climate controlled, physically restricted cold room with dual UPS and climate controls. System backups are via our central backup system that includes a disk spool and tape library system. Servers are manually and automatically monitored for availability, processes, CPU, disk utilization, and other critical elements. Anti-Spam SolutionUniversity Computing Systems answered the user calls for a flexible, affordable anti-spam solution. The campus needed a system that would work for all 30+ e-mail systems on campus without deleting important e-mail accidentally. The solution was to deploy an open-source spam tagging system at the SMTP gateway that uses a series of algorithms to determine if an e-mail is spam. The system marks suspect e-mail with the phrase [[JUNK]] in the subject line of the e-mail. Users can set their e-mail client to take the appropriate action in filtering suspect mail into a special folder before deleting. In order offer spam tagging to all 30+ campus e-mail systems, we are unable to offer individual filtering and other features that this and other anti-spam systems can provide. More anti-spam features would require the e-mail systems to be administered by UCAT. Meanwhile, we've provided Lotus Notes users with additional tips for individualized filtering options. See your technician for more information. Campus Anti-Virus SolutionUCAT negotiated the acquisition of desktop and server anti-virus for all SJSU-owned computers and servers. Your desktop support has the software and can install anti-virus software. To request an account or service, please visit our "One-Stop" service request page.
Deployment/Support
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UCAT - University Computing Don Baker, |
