OC 3 assessment report - Fall 2014

PROGRAM INFORMATION

Date submitted: _Dec, 30th 2014__

 

Degree Program(s):

MS

Department:

Computer Science

Department Chair:

Sami Khuri

Phone:

4-5060

Report Prepared by:

Chris Tseng

Phone:

4-7255

Next Self-Study due :

Dec., 2016

E-mail:

chris.tseng@sjsu.edu

Note: Assessment schedule is posted at here

 

 

 

 

ARCHIVAL INFORMATION

 

Location:

MH213

Person to Contact:

Chris Tseng

4-7255

 

Building

 

Name

Phone

 

MSCS.OC3: Technical communication skills

 

 

Initial Evidence of Student Learning:

On a survey sheet, every Thesis Committee member is asked “I feel that this student, who is completing their MS program in Computer Science, has demonstrated through their thesis work, good Technical Communication Skills.” (10 Strongly Agree, 1 Strongly Disagree)”

On this question, overall students received average score of 12 to 15 for their written communication skill and 8/10 for their oral communication skill. One professor was not satisfied with student’s written part and commented, “written report needs to be redone to fix grammatical and clarity faults.”

Change(s) to Curriculum or Pedagogy:

Though it showed a small improvement over the years on this outcome, the trend is a bit fluctuating and more data is needed so a better pedagogy can be formulated. There were very few verbal comments on the survey form so it is not clear in what way the communication skill of the student can be and should be improved. We have therefore revised the format of the evaluation form. The verbal comments part is moved to the beginning of every assessed item. In so doing we expect to collect more written assessment feedback as instructors tend to skip that when the verbal input was placed at the end of the form in the past. An example of the assessment form now looks like the following.

I. Technical Communication

I.A. Written Technical Communication

Organization: ______ (5: highest, 1: lowest)   

Style and Mechanics: ______ (10: highest, 1: lowest)

Subtotal for Written Technical Communication (Organization and Style and Mechanics combined): ______

 

Your comment on his/her Written Technical Communication: 

 

Rubric for Written Technical Communication

 

Below Expectation

Satisfactory

Excellent

Organization (5)

No apparent organization. Focus and thesis not well-defined. (0-1)

Some intelligible ideas. Basic thesis defined but not clearly explained. Readers have difficulty following the argument from introduction to conclusion. (2-3)

Thesis and focus clearly defined. Readers understand goal and contributions of the work. Ideas clearly presented and transitions are smooth. Readers easily follow ideas from introduction to conclusion. (4-5)

Style and Mechanics (10)

Multiple and serious errors of sentence structure. Frequent errors in spelling and punctuation. (0-2)

Few if any errors in sentence structure, grammar and spelling. However, some awkward expressions. (3-7)

Effective sentences, with very few errors. Words carefully chosen and sentences carefully construction to be effective, powerful and rich. (8-10)

 

Evidence of Student Learning after Change:

There appears to have some improvement on student’s technical communication skills ever since rubrics were added to the assessment survey form. The average written part improved from 11/15 to 12/15 and the oral part appears to be consistent over the years. However, due to the lack of verbal input on the assessment form it is difficult to pin point areas that need improvement. We will adopt the revised assessment form in next semester. Evidence of student learning with more written comment can be collected afterwards to show more clearly on evidence of student learning.

   

Average Written Technical Communication

Average Oral Technical Communication

 

Semester

#

O/5

S/10

T/15

O/5

D/5

T/10

Ave/25

S 2011

40

4.14

7.72

11.86

4.21

4.30

8.51

20.37

F 2012

17

4.13

7.60

11.73

4.13

4.07

8.20

19.93

S 2013

29

3.91

7.22

11.13

4.19

4.00

8.19

19.31

F 2013

24

3.71

6.58

10.29

4.04

4.08

8.13

18.42

S 2014

58

3.98

8.03

12.02

4.19

4.26

8.45

20.47

F 2014

17

4.18

7.94

12.12

4.12

4.29

8.41

20.53

Average

 

4.01

7.52

11.52

4.15

4.17

8.31

19.84

  (#: Total number of survey forms collected; O: Organization; S: Style; T: Total score; D: Delivery)