Adobe Resources

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Students, Faculty, Staff, and Administrators

San José State provides students, faculty, staff, and administrators with Adobe software for both their campus computers and their home computers. The software may only be used for SJSU-related activities and may not be used for commercial purposes. The software is available for students through eligible courses.

Student Access Request

Please fill out the Adobe Request Form if you would like to receive Adobe Creative Cloud. Licenses are only available to currently enrolled San Jose State University Students in eligible courses.


Faculty, Staff, and Administrators Request

Campus Computer

Please contact your ITS Desktop Support Contact for installation assistance on a campus computer.

Personal Computer

Please fill out the Adobe Request Form if you would like to receive Adobe Creative Cloud. Licenses are only available to actively employed faculty, staff, and administrators at San Jose State University.


Open an iSupport ticket to learn more about Adobe Creative Cloud.

Attend an Adobe Workshop to learn more about the software capabilities.


Adobe Installation Guide

Step-by-step instructions on how to access and install the Adobe creative products.

Adobe Education Exchange
Get instant access to free resources, expertise, and opportunities for educators using Adobe tools in classroom.

Creative Cloud Learn
A new portal for Creative Cloud tutorials on a variety of products.

Adobe Creative Cloud Learn & Support

Resources on Downloading and Installing Creative Cloud apps

Troubleshoot Creative Cloud download and install issues

You can run the Adobe CC Cleaner Tool to resolve some Creative Cloud or Creative Suite installation issues. For example, if you received “Failed to install" error when you try to install the Adobe Creative Cloud Desktop application, try the following solutions to resolve the issue.

You can always contact Adobe for help through chat or phone call 800-833-6687

Prompt #1: Press 2 for technical help

Prompt #2: Press 1 for Creative Cloud

Prompt #3: Press 1 for Help with downloading, installing or activating Creative Cloud

Adobe Education Leaders Higher Ed Meet innovative educations who are effectively using Adobe tools and applications to promote excellence in the classroom

Adobe TV: Education Channel
Learn how to use Adobe products from Adobe TV’s Higher Education channel.

Faculty Solutions 
Learn how higher education institutions are creating engaging learning, collaborating effectively, and improving productivity.

Adobe Design Achievement Awards
Explore work by past winners and learn about these prestigious awards that honor talented and promising students from around the world.

Adobe Certification
Demonstrate your skills through Adobe certification and stand apart from your peers.

OnDemand Seminars           
Check out these recorded seminars to learn more about Adobe in education.

Make it with Creative Cloud            
Meet some students who are making all kinds of amazing things with Adobe creative tools.

Download Adobe Reader