Frequently Asked Questions

How do I get started in a credentials program?

Answer: Contact the individual department under the link 'Prospective Student' on the Credential Services page of this website. The Credentials Office only assists students who are about to complete their credential coursework.

Am I a RYAN or an SB2042 credential candidate?

Answer: If you were in the SJSU Multiple Subject program and started your coursework Fall 2003 or prior and completed your coursework by 12/31/2005 you are a RYAN credential candidate. If you started your Multiple Subject coursework Spring 2004 or later you are a SB2042 candidate. If you were in the SJSU Single Subject program and started your coursework Spring 2003 or prior and completed your coursework by 12/31/2005 you are a RYAN credential candidate. If you started your Single Subject coursework Fall 2003 or later you are a SB2042 candidate.

My employer says I need CLAD. How can I obtain it?

Answer: If you possess a RYAN credential that does NOT list a CLAD (Cross Cultural & Academic Development) emphasis you may take the CTEL (CA Teachers of English Learners) exam. Go to: for information. If you pass you will need to apply to the Ca Commission on Teacher Credentialing for a CLAD certificate. Holders of SB2042 credentials do NOT need CLAD. It is embedded in your program coursework, however, it is not listed on your credential.

Must transcripts be submitted in sealed envelopes?

Answer: Not necessarily. You may submit transcripts that have been opened as long as they are official.

Can I have my transcripts mailed to the Credentials Office?

Answer: No. Please have them mailed to your home address and submit them with your credential application packet.

Do I have to submit official transcripts from ALL colleges where I attended?

Answer: No. We only need official transcripts that show BA/BS degree, credential coursework, and other courses required for obtaining a credential. Transcripts must show passing grades through your final semester of coursework.

If I received my bachelor's degree from outside of the U.S. do I need to turn in those transcripts?

Answer: No. Just submit a copy of your official transcript evaluation from one of the CTC-approved evaluation agencies. You must have an equivalent U.S. bachelor's degree with a minimum of 120 semester units completed. Go to (PDF) for a list of CTC-approved agencies.

Is my U.S. bachelor's/master's degree valid for obtaining a CA teaching credential?

Answer: The CA Commission on Teacher Credentialing can only accept coursework and degrees completed at regionally accredited institutions. Degrees and coursework must have been completed while the institution was regionally accredited in order for the Commission to consider them for credentialing purposes. Please go to for current listings.

If my bachelor's degree is from outside of the U.S. but my master's or PhD is from a U.S. institution do I still need to have my transcripts evaluated for my bachelor's degree?

Answer: No. As long as your master's or PhD degree is from a regionally accredited institution in the U.S. (See FAQ #9) then you will only need to submit an official transcript showing that degree.

Can I obtain a master's degree and a credential at the same time?

Answer: The university stipulates that you cannot be enrolled in two programs at the same time however some coursework may overlap. Please check with the individual departments.

Can I take Health and Mainstreaming at another university to meet my SB2042 Preliminary Multiple or Single Subject credential?

Answer: As of now, SJSU has approved courses only from UC Santa Cruz Extension and the University of San Diego Extension for meeting these requirements. They are:

UC Santa Cruz
Becoming A Professional Educator XSC265
Extension Health & Mainstreaming (both)
University of San Diego Extension Health EDUC X569I
Mainstreaming EDUC X569H
Can I submit copies of my test scores and keep my original test results?

Answer: Yes. Copies of CBEST, CSET, RICA, Computer Technology Level I and the U.S. Constitution test results (if applicable) are acceptable.

What if my CPR card has expired?

Answer: The Adult, Child & Infant CPR card must be valid at the time of applying for your credential.  A CPR card is only valid if it is from the American Red Cross or the American Heart Association.

If I submit a copy of my Internship credential what does this meet when I apply for my preliminary credential?

Answer: An Internship credential means you have already submitted evidence of a bachelor's degree, CBEST, subject matter competency (CSET), US Constitution and Certificate of Clearance (fingerprinting). If you submit a copy of your Internship credential then you would not need to submit copies of these items again.

Your Information Sheet contains a statement regarding release of information and privacy. What information do you release and to whom?

Answer: Frequently we get calls from school districts, principals, counties office of education, credential analysts from other universities, and the CA Commission on Teacher Credentialing regarding your credential application. We do not give out personal information.

How do I clear my Preliminary SB2042 Multiple or Single Subject credential?

Answer: You must go through a two-year induction program through your employer (school district). Upon completion, your induction sponsor will assist you in applying for your clear credential. SJSU does NOT process applications for this clear credential.

What if my school district (employer) has no induction program in order for me to clear my SB2042 preliminary credential?

Answer: This may happen as in the case of a private school. Your school district may ask other school districts if they will accept you into their induction program as a courtesy. If not, your school district must write a letter on school letterhead stating that no induction program is available.

How do I renew my RYAN clear credential?

Answer: If you need to renew a credential that is already in “Clear” (not preliminary to clear) status please go to

What is a C-19 letter or Letter of Affidavit and how can I prove to my employer that I have applied for my credential?

Answer: In the past, the credential analyst typed up a C-19 letter indicating that you applied and were qualified for a credential. This is no longer done. Once you complete the application process by going on-line and paying the fee you will receive several emails from the CA Commission on Teacher Credentialing. You may use the latter of these emails as proof for your employer. If not, use the official credential that you should receive within 2 weeks of applying.

How can I obtain a CA credential if I did my coursework and received a credential from another state?

Answer: Please go to and click on 'How To Apply' for the most updated information. If granted, you will receive a CA Preliminary credential outlining the requirements in order to obtain a CA Clear credential.

How can I contact the CA Commission on Teacher Credentialing?

Answer: It is best to contact them via email at You can expect a 3-10 day turnaround for a response. Their address is:

CA Commission on Teacher Credentialing
PO Box 944270
Sacramento, CA 94244-2700

How can I obtain a duplicate copy of my credential?

Answer: Please go to the CTC website

How do I change my name at the CA Commission on Teacher Credentialing and get a new credential showing my new name?

Answer: Please go to the CTC website

How do I change my address with the CA Commission on Teacher Credentialing?

Answer: You can change your address via email to Be sure to include your new and former address, last name, and social security number for verification purposes.

What does a fifth year of study mean and how can I meet it?

Answer: A fifth year of study consists of 30 semester units beyond the bachelor's degree in a defined field of study designed to improve the teacher's competence and skills. Those applicants who have not completed a fifth year must do so within five years of the receipt of the preliminary credential. This fifth year course of study must be approved by a California teacher preparation institution and may be used for one or more of the following purposes:

  • Additional subject-matter preparation including, but not limited to, pursuit of a master's or higher degree,
  • Completion of an approved program for an advanced or specialized credential,
  • In-service training for which college or university credit is given,
  • Study undertaken to complete an approved program of professional preparation