Comm. 150I: Organizational Communication Inquiry

Prof. Federico Varona

FINAL EXAM - STUDY GUIDE

Chapter 1: The Quick Introduction to Appreciative Inquiry

I. Appreciative Inquiry

II. Chapters Topic

III. Conclusion

 

Chapter 2: What is Appreciative Inquiry

I. What is Appreciative Inquiry

II. Key components of AI:

 1. Strength-based

 2. Art of Appreciation

 3. Collaborative

 4. Inclusive

 5.Generative 

 

Chapter 3: Why is AI Important Now?

I. The problem-centered view of the world

II. Consequences of the problem-solving approach:

 1. Fragmentation

 2. The indivisibility of possibility

 3. Self-fulfilling deficit prophesies

 4. Over dependence on experts and hierarchy

 5. Exhaustion and visionless voice

 6. Spirals of blaming


Chapter 4: AIs Driving Force: The Unconditional Positive Question

I. The meaning of Appreciate

II. The meaning of Inquiry

III. The meaning of Appreciative Inquiry

 

Chapter 5: Re-thinking Human Organizations and Change

I. The Appreciative Principles:

 1. The Constructionist Principle

 2. The Poetic Principle

 3. The Principle of Simultaneity

 4. The Anticipatory Principle

 5.The Positive Principle

 6. The Narrative Principle

 

Chapter 6: What does the Practice of AI Looks Like?

I.Introduction

II The 4-Ds of Appreciate Inquiry:

 1. Discovery Phase
 2. Dream Phase

 3. Design Phase

 4. Destiny Phase

 

Chapter 7: Getting Started: Choosing the Affirmative Topic

I. The Affirmative Topic
II. Conclusion

Chapter 8: Building Capacity for Teamwork: The Medic Inn Story

I.  AI is generative

II.  A Tale of Two Stories: The Diagnosis Phase

III. A Tale of Two Stories: The Report Phase

IV. Conclusion

 

Chapter 9: Building Community Capacity: AI with the US Navy

I. The Power of Working with the Whole

II. The Story of the Navy Information Professional

III. Summit Dynamics

VI. Post Summit Work

 

Chapter 10: CONCLUSION: AI as Learning that Builds Cooperative Capacity

I.  Why AI?

II. The Magnetism of Experiencing Wholeness

III. Suspension of problem-solving through AI

IV. Suspension of Hierarchy through Storytelling

V. Positive Questions beget Positive Action