COMM 173F: Intercultural Comm. & Global Understanding / Prof. F. Varona
                                                                             
FINAL EXAM STUDY GUIDE

CHAPTER 7: VERBAL INTERCULTURAL COMMUNICATION
I.    The Power of Language in Intercultural Communication
II.   Definition of Verbal Codes & Rules
III. Language, Thought, & Culture
IV. Verbal Codes & Intercultural Competence

CHAPTER 8: NONVERBAL INTERCULTURAL COMMUNICATION
I.    Defining Nonverbal Codes
II.   Relationship of Nonverbal to Verbal Communication
III. Cultural Universal in Nonverbal Comm.
IV. Cultural Variations in Nonverbal Comm.
V.  Types of Nonverbal Messages
VI. Nonverbal Comm. and Intercultural Competence

CHAPTER 9: THE EFFECTS OF CODE USAGE IN INTERCULTURAL COMMUNICATION
I.    Preferences in the Organization of Verbal Codes
II.   Cultural Variations in Persuasion
III.  Cultural Variations in the Structure of Conversations
IV. Effects of Code Usage on Intercultural Competence

CHAPTER 10: INTERCULTURAL COMPETENCE IN INTERPERSONAL RELATIONSHIPS
I.  Cultural Variations in Interpersonal Relationships: 1. Types of Interpersonal Relationships; 2. Dimensions of Interpersonal Relationships; 3. Dynamics of Interpersonal Relationships
II.   The Maintenance of Face in Interpersonal Relationships
III.  Improving Intercultural Relationships: 1. Uncertainty and Anxiety Management,  2. Cultural Variations on Self- Disclosure; 3. Conflict: Handling Differences in Intercultural Relationships

CHAPTER 11: EPISODES, CONTEXTS, AND INTERCULTURAL INTERACTIONS
I.    Social Episodes in Intercultural Relationships:
A. The Nature of Social Episodes; B. Components of Social Episodes
II.   Contexts for Intercultural Communication:
A. The Health Care Context; B. The Educational Context; C. The Business Context

CHAPTER 12: THE POTENTIAL FOR INTERCULTURAL COMPETENCE
I.   The Ethics of Intercultural Competence
II. The Perils and Prospects for Intercultural Competence