Contact Us

Financial Aid and Scholarship Office (FASO) at San José State University

408-283-7500 ext 4 (Monday to Friday, 9:00 a.m. to 4:00 p.m.)

fao@sjsu.edu

SJSU Student Services Center
(Corner of 9th Street and San Fernando Street)

You can schedule a Virtual Appointment on Friday from 10:00 a.m - 3:00 p.m.

In Person Appointment on Monday to Thursday from 8:00 a.m. to 5:00 p.m. and Friday 8:00 a.m. to 5:00 p.m.

Tuesday to Friday, 12:00 p.m. to 4:00 p.m. Closed weekends and holidays.

Financial Aid and Scholarship Office (FASO)
San José State University
One Washington Square
San Jose, CA 95192-0036

You can choose any of these options to submit documents to the Financial Aid Office:

Use the link provided on your To Do list
Leave them in the drop off box located outside of the Student Services Center (the corner of 9th Street and San Fernando Street)
Mail them to:
Financial Aid and Scholarship Office
San Jose State University
One Washington Square
San Jose, CA 95192-0036

Coleetta McElroy, Director
Carolyn Guel, Associate Director, Counseling and Advising Units. Veteran Support Point of Contact
Lucy Serrato-Lager, Associate Director, Operations and Technical
Geri Soto, Administrative Analyst

Anthony Bettencourt, Senior Lead Counselor and Federal Work Study Coordinator
Jared Blanton, Counselor/Verification Coordinator (Last Name A-G)
(Vacant), Advisor/Verification Specialist
Amber Kizniene, Counselor/Direct Loan Coordinator (Subsidized/Unsubsidized, Parent and Graduate Plus, Alternative Loans)
Vacant, Counselor/Verification Coordinator (Last name K-N)
Kim Ngo, Advisor/Verification Specialist (Last Name O-Z)
Thuy Oka, Counselor/State Programs Coordinator (Cal Grant, CHAFEE & Cal National Guard)
Dung Tran, Advisor/Verification Specialist (Last Name H-N)