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Office Hours


8:15 am - 4:45 pm


9:00 am - 4:30 pm

Phone Hours 


8:30 am - 4:30 pm


9:00 am - 4:30 pm


Office and phones hours subject to change.


Closed weekends and holidays.

Campus Closure Dates:

July 3, September 7, November 11, 26 and 27

Awarding Process:

Students who have submitted a FAFSA should periodically log into their MySJSU to read their Document Request Letter and view their To-Do List items posted by Financial Aid and Scholarship Office. 

Students should contact the Financial Aid and Scholarship Office if no To-Do List item(s) appear in their MySJSU after two weeks of filing a FAFSA.

Seven Steps to Financial Aid provides an overview of the financial aid process. 

*New FSA ID to replace the Federal Student Aid PIN*

On May 10, a new login process will be implemented to access FAFSA on the web, NSLDS, Student Access,,, and the TEACH grant websites. There is nothing you need to do before the change. Notification of the new process will be provided to you upon logging into these websites on May 10. Individuals with an existing PIN will have the option to link it to their new FSA ID, which will allow them to immediately use the ID on the above referenced websites.

How to create an FSA ID

Avoid Financial Aid Fraud! Don't pay to fill out the FAFSA. The FAFSA is a free application. Fill it out at

 Important Announcements/Dates

  • The (website) currently does not have the option to request a Tax Return Transcript or a Wage and Income Transcript on-line. The only option at this time is to obtain the information by mail. Use the IRS form 4506-T to request your information by mail.
  • To-Do List Items (for 2015-16 awards)
    •  June 19 - Financial aid awards are based on the submission and completion of items posted on student's To-Do List in their MySJSU. All requested financial aid documents must be submitted by 4:30 pm on June 19, 2015, to be considered for maximum funding. View Seven Steps to Financial Aid for an overview of the financial aid process. 
  • SAP HOLDS - Not meeting Satisfactory Academic Progress (SAP) will result in a financial aid hold. For more information, view What is satisfactory academic progress?
  • January 1 - Apply annually for financial aid beginning January 1. March 2 is the priority filing deadline, and CSAC GPA verification deadline. 
  • Spartan Scholarship - Apply now!
  • Now accepting Summer 2015 financial Aid applications for 2014-15, currently enrolled students.
  • 2014-15, Loans for currently enrolled students
    • May 1, 2015, deadline to:
      • accept 2014-15 subsidized/unsubsidized loans
      • submit 2014-15 Grad PLUS loan application
      • submit 2014-15 Parent PLUS loan application
  • 2015-16 Student loans
    • June 1, 2015 Students may begin to accept 2015-16 loans. Students must have received an award to accept loans. View Seven Steps to Financial Aid for an overview of the financial aid process. 
  • 2015-16 Graduate and Parent PLUS loan applications
    • June 1, 2015 - Graduate students and parents of dependent students may submit 2015-16 PLUS loan applications. NOTE: students must be awarded financial aid before the application can be processed. 
  • Summer 2015
    • June 10, 2015 - For 2014-15 currently enrolled students, final day to apply for Summer 2015 financial aid.
  • Summer Loans
    • June 17, 2015 - For 2014-15 currently enrolled students, deadline to accept summer loans.
  • Tuition Fee Deferral - Fall 2015
    • July 17, 2015 (For 2015-16 award year) Students who submit their To Do List items by July 17, qualify for a tuition fee deferral. Refer to your Document Request letter, Step 2, for detailed information. Also, view Seven Steps to Financial Aid for an overview of the financial aid process.
  • Payment due dates: 
    • Fees must be paid in full on or set up an installment payment plan (IPP). The minimum amount due to be eligible for a payment plan is $350.00. A charge of $33 is applied to set up an IPP.
    • Students are responsible for checking their MySJSU for fees and payment due dates - How to view payment due dates
  • Disbursement

Disbursement of financial aid begins the first week of each semester. Disbursement may be held for several reasons, such as:

    • Admissions status
    • Less than full-time enrollment
    • Academic progress holds
    • Missing information, etc.

View disbursement policy for more information.



Visit California Student Aid Commission's FAQ page.


Online Learning - Spartan Success Portal

Online workshops aimed at helping students succeed. All workshops are confidential, informational and available 24/7. There are workshops on Academic & Career Exploration, Reading & Writing Strategies, Personal Management, and Learning to Learn. To join a workshop, click on Spartan Success Portal.

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