SAN JOSÉ STATE UNIVERSITY

SJSU Home : University Help Desk : Support : E-Mail Support

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About this page

This page gives you links to more specific information regarding how to use the university's main e-mail systems.

If you are using SJSU Google Gmail

For support please contact your desktop support provider!

If you did not know whether or not you are using SJSU Google Gmail or wish to find out who provides desktop support for you, the SJSU Help Desk can help you:

• Call us at (408) 924-2377 during our normal business hours.
• Or, go to our ticket portal and submit an incident ticket into our ticketing system.
• Or, visit us in Clark Hall room 102 during our normal business hours.

Applying for e-mail accounts at SJSU

• SJSU Google Gmail
  Information about this system is provided at this Web site.
  
• Student E-Mail
  Currently enrolled students at SJSU, who have paid their fees, are the only people eligible for an SJSU Student E-Mail account. To find out more about SJSU student e-mail accounts, go to the SJSU Student E-Mail information website at:
  http://students.sjsu.edu

E-Mail tutorials

An index of tutorial documentation maintained by the San Jose State University Help Desk related to legacy e-mail support. These tutorials provide information on configuring e-mail clients for legacy e-mail systems.

E-Mail Web access

Access your e-mail using these web clients. These are links to the log in pages of the two Campus Wide e-mail systems. These links do not go to e-mail systems that may be deployed in some SJSU organizational units. Support information is not provided at these links.

• SJSU Google Gmail

Using e-mail on and off campus

Here is information for using and accessing e-mail on the campus wired and wireless networks as well as from off campus.

• On Campus
  There are really two types of ways to use e-mail on campus and they are really two very different networks. One is via the wired network and the other is via the wireless network.
• Off Campus
  Mail sending service is not provided by SJSU for off-campus users. Therefore Webmail is the best way to send and receive e-mail when users are off the campus network. You can configure e-mail client software using mail sending services that may be performed for you by an Internet Service Provider (ISP.)

Need more information?

If you did not find what you are looking for on this site the SJSU Help Desk can help you:

• Call us at (408) 924-2377 during our normal business hours.
• Or, go to our ticket portal and submit an incident ticket into our ticketing system.
• Or, visit us in Clark Hall room 102 during our normal business hours.

Errors and Broken Links?

We try to keep this and every page in our Website up to date. If you find an error or a broken link we apologize. Please let us know about the error so we can fix it. It would be most helpful if you could copy the URL of the page with the error or broken link, and provide information about where the error or the broken link is in the page. Please do one of the following:

• Call us at (408) 924-2377 during our normal business hours.
• Or, go to our ticket portal and submit an incident ticket into our ticketing system.
• Or, visit us in Clark Hall room 102 during our normal business hours.

 

Related Information

San José State University - Home of the Spartans
One Washington Square - San José, California USA, 95192
408-924-1000