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About this page

This page is designed to help you setup the e-mail client Eudora Version 7 as a client for the main university legacy e-mail servers.

Before you Proceed

This is what you need to know to configure e-mail client software:

• The type of e-mail account you have
• Your user name and password
• Your incoming server settings
• Your outgoing server settings

If you do not have the information listed above then go to this page.

If you are using SJSU Google Gmail

Please contact your desktop support provider!

If you did not know whether or not you are using SJSU Google Gmail or wish to find out who provides desktop support for you, the SJSU Help Desk can help you:

• Call us at (408) 924-2377 during our normal business hours.
• Or, go to our ticket portal and submit an incident ticket into our ticketing system.
• Or, visit us in Clark Hall room 102 during our normal business hours.

Procedure

This shows you how to configure the Eudora e-mail client to work with an IMAP account. Accounts in Eudora are called "personalities." This assumes you just downloaded and are using Eudora for the first time. To set up a an IMAP account in a newly installed Eudora e-mail client, follow these instructions:

1. Launch Eudora by double-clicking on the Eudora desktop icon. An introduction to Eudora will pop up. Click OK.
2. The New Account Wizard will open. Select Create a brand new e-mail account.
3. In the Personality Name: field, enter a name for your account (i.e. SJSU e-mail). Click Next.
4. A Personal Information window will open. In the Your Name: field, enter your name as you want it to appear. Click Next.
5. In the E-mail Address: field, enter your SJSU e-mail address. Click Next.
6. In the User Name: field, enter your user name. Click Next.
7. In the Incoming Server: field, enter your incoming server setting. For Type of Server, select IMAP. Click Next.
8. Do not enter anything in the IMAP Location Prefix: field. Click Next.
9. In the Outgoing Server: field, enter your outgoing server setting. Only select the Allow Authentication option if that is required by your ISP and click Next.
10. Click Finish.
11. A window will open and prompt you to enter a password for your mailbox. In the Password: field, enter the password and click OK.
12. Your new Eudora Personality is now operational.

Need more information?

If you did not find what you are looking for on this site the SJSU Help Desk can help you:

• Call us at (408) 924-2377 during our normal business hours.
• Or, go to our ticket portal and submit an incident ticket into our ticketing system.
• Or, visit us in Clark Hall room 102 during our normal business hours.

Missing Links, Errors and Broken Links?

We try to keep this and every page in our Website up to date. If you know of a resource we are not listing, find an error and/or a broken link we apologize. Please let us know about the error so we can fix it. It would be most helpful if you could copy the URL of the page with the missing resource, error or broken link, and provide information about where the error or the broken link is in the page. Please do one of the following:

• Call us at (408) 924-2377 during our normal business hours.
• Or, go to our ticket portal and submit an incident ticket into our ticketing system.
• Or, visit us in Clark Hall room 102 during our normal business hours.