Question:

Will I receive health/dental/vision insurance cards?

 

Answer:

Health Plan 
Yes, you should receive health insurance card(s) approximately 10-15 business days after your benefits are recorded by the carrier. This card will also serve as your "prescription card". You may print a temporary card by visiting your providers website.

Delta Dental PPO 
You will not receive insurance cards for your Delta Dental PPO. Eligibility for you, and eligible dependents, will be confirmed by your dental office using your social security number and birthdate. You may also need to provide your dentist with your Delta Dental PPO group number which you can obtain from Human Resources by calling 408-924-2250.

Deltacare USA HMO 
You will receive an identification card and an Evidence of Coverage (EOC) booklet describing your benefits. You can make an appointment once you have received confirmation of your enrollment. You may change contract dentists by notifying Delta Care USA by calling 800-422-4234. DeltaCare USA must receive the DeltaCare USA enrollment materials and/or contract dentist change request by the 21st day of the month for coverage to be effective the 1st day of the following month.

Vision Plan (VSP)
You will not receive insurance cards for your vision plan. Eligibility for you, and eligible dependents will be confirmed by your VSP provider using you social security number and birth date.