San José State University : Human Resources : Grievances & Complaints

photo: students walking along tree-covered walkway

Grievances & Complaints

Grievance: An allegation filed by an employee of a violation, misapplication or misinterpretation of a specific provision of a collective bargaining agreement.
Complaint: An allegation filed by an employee of a violation, misapplication or misinterpretation of a specific California State University policy governing working conditions or California State University work rule.
Grievance/Complaint Procedure: A process for determining whether a contract violation occurred and if so, to remedy the situation. Employee Relations guides management on grievance and complaint procedures regarding alleged contract violations.
Discrimination/Sexual Harassment Complaints:The Office for Equal Opportunity assists the campus community in matters related to the investigation of discrimination and sexual harassment complaints.

Human Resources
One Washington Square
San José, CA 95192-0046

Office: 408.924.2250
TTY: 408.924.2265
Fax: 408.924.2284

Located in the UPD Bldg, Third Floor
Hours: M - F, 8AM to 5PM

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