Grievance: An allegation filed by an employee of a violation, misapplication or misinterpretation of a specific provision of a collective bargaining agreement.
Complaint: An allegation filed by an employee of a violation, misapplication or misinterpretation of a specific California State University policy governing working conditions or California State University work rule.
Grievance/Complaint Procedure: A process for determining whether a contract violation occurred and if so, to remedy the situation. Employee Relations guides management on grievance and complaint procedures regarding alleged contract violations.
Discrimination/Sexual Harassment Complaints:The Office for Equal Opportunity assists the campus community in matters related to the investigation of discrimination and sexual harassment complaints.