Grievances and Complaints

SJSU campus scene

Grievances and complaints are procedures by which you may have your allegation of unfair treatment investigated. There are established procedures for dealing with both. Employee Relations guides management on grievance and complaint procedures.

Grievance

Definition: An allegation filed by an employee of a violation, misapplication or misinterpretation, of a specific provision of a collective bargaining agreement.

Grievance Procedure: There is a process for determining whether a contract violation occurred. If you have a grievance please contact Employee Relations.

Complaint

Definition: An allegation filed by an employee of a violation, misapplication or misinterpretation, of a specific California State University policy governing working conditions or California State University work rule.

Discrimination/Sexual Harassment Complaints: The Office for Equal Opportunity assists the campus community in matters related to the investigation of discrimination and sexual harassment complaints.

*For faculty employee relations, please see the Office of Faculty Affairs or call (408) 924-2450.