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Department Descriptions

Housing Department

Summary of Responsibilities:

  • Coordinate rooms at Travelodge with PEBBLE BEACH RESORTS®
  • Develop Housing Guidelines (work with Human Resources)
    • Curfews
    • Quiet Time from ? to ?
    • Visitors – prohibited
    • Accountability of Students
  • Organize Team hotel information
    • Create Team rooming list by Jan 19th (no sooner to let team members get to know each other).
      • Preference of floor (women not on 1st floor/safety preference)
      • Special Needs
  • Coordinate hotel rooms for Departments
    • Uniform Room
    • Food pick up
    • Professor/meeting room
  • Create small hotel information cards for Students to give to family/friends for emergencies during event week
    • Give hotel information cards to Human Resources Department to distribute
  • Hotel check-in/check-out procedures
    • Committee to personally check-in and out of hotel
    • Distribute keys and room # information
    • Guide Students to Rooms
    • Ensure that only local phone calls are allowed
  • Arrange luggage handling/labeling
    • Gather and load into van at SJSU
    • Gather and load into van at Travelodge
  • Create and present 30 minute PowerPoint Presentation – including maps, pictures and information regarding housing accommodations and all of the above

These are only the basics responsibilities; it is your mission to add to your department in order to make it beneficial for the team.

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Transportation Department

Summary of Responsibilities:

  • Coordinate ridesharing and ground transportation to Pebble Beach for Jan 26th on-site training
    • Driver Selection for Groups (personal vehicles)
    • Distribute maps, directions and schedule
  • Coordinate ground transportation to Pebble Beach for Event week – February 4-11, 2008
    • Drives, maps, timeline, communications
      • Coordinate drivers according to which team they are in, not departments. There should be one to two drivers for each team (Cash Concessions, Chalets, and Skyboxes)
      • Coordinate co-pilots for each Van, must be in same team as drivers.
  • Coordinate ground transportation for SEMT departments for event week
    • Coordinate drivers for Food and Beverage transportation
    • Coordinate drivers for Uniform transportation
  • Schedule drop off and pick-up times for Teams and specific departments (Be flexible)
  • Coordinate a meeting with all drivers and co-pilots to discuss safety and driving schedules by Jan 19th. Assign which van will be in the front, and those that follow.
  • Rental Car Information (coordinated by PEBBLE BEACH RESORTS®)
    • Rental Car Agency – confirm pick-up and drop-off dates/times/requirements for drivers
    • Insurance Coverage
    • Accident Report (rental company’s & SJSU’s) At beginning of training address where and when to get them
  • Van assignments
    • Drivers/Co-pilot
    • Passengers
  • Coordinate Parking Permits for student overnight parking Feb. 4th-11th (Start as early as possible)
  • Driver and passenger agreements (work with HR Dept)
  • Van signage (work with HR)
  • Directions/Reverse Directions to Pebble Beach from SJSU
  • Coordinate transportation for all evening, dinner, and social functions (including directions)
  • Coordinate with the catering department to pick up food on take out nights.
  • Driver Selection (Remember: Only individuals who have been pre-approved by PEBBLE BEACH RESORTS and SJSU may drive the vehicles at any time)
    • Ensure that all drivers meet the following minimum qualifications:
      • Be at least twenty-one (21) years of age.
      • Show proof of a valid driver’s license.
      • Provide a DMV driver’s history print-out dated no earlier than 14 days prior to the Tournament. Bring driver’s history print-out to Jan 19th training day.
      • Provide proof that the driver has taken and passed the CSU-mandated Defensive Driving course on Jan 19th training day. (Start as early as possible)
      • Pass a drug/alcohol screening to be arranged at Pebble Beach Resorts, by PEBBLE BEACH RESORTS, and at PEBBLE BEACH RESORT’S cost. Call Pebble Beach Human Resources Department for procedures (831) 649-7658.
      • Abide by all safety guidelines provided to SJSU by PEBBLE BEACH RESORTS. PEBBLE BEACH RESORTS reserves the right to disqualify at any time any driver who fails to abide by such guidelines.
  • Create and present 30 minute PowerPoint Presentation – including maps and information regarding transportation guidelines/schedules and all of the above

These are only the basics responsibilities; it is your mission to add to your department in order to make it beneficial for the team.

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Uniforms Department

Summary of Responsibilities:

  • Create comprehensive list of Team Member jacket and shirt sizes for Pebble Beach by Jan. 19th.
  • Communicate specific uniform components to Team:
    • Cash Concessions – PEBBLE BEACH RESORTS jacket, PB hat, brown shirt, black pants, black shoes, hats, nametag
    • Skyboxes – PEBBLE BEACH RESORTS jacket, PB hat, blue shirts, black pants, black shoes, tie (tie provided by PBR to be returned at end of Event week), name tag
    • Corporate Chalets – PEBBLE BEACH RESORTS jacket, PB hat, blue shirts, black pants, black shoes, hats, tie (tie provided by PBR to be returned at end of Event week), nametag
  • Develops grooming and uniform guidelines for all Team events during training, Pebble Beach, Travelodge, etc. (tattoos, piercing's, general appearance).
  • Coordinate and conduct “How to Tie a Tie” class for Team
  • Prepares the Daily Uniform Issue sheet, Uniform Distribution sheet, etc.
  • Coordinate with PEBBLE BEACH RESORTS Special Events to distribute Team Uniforms at Pebble Beach on Jan 26 : jacket, hat, nametags, ties
  • Transporting/dropping/picking up uniforms to/from the Uniform Central Department
  • Address any allergy concerns from the starch used on the Pebble Beach Uniforms.
  • Designate a time for team members to pick up/drop off uniforms from the Hotel Room.
  • Coordinate daily laundry/dry cleaning procedure, pick-up and delivery at Travelodge and Pebble Beach, and get dry cleaning bags and tags.
  • Coordinates with other Team departments and Pebble Beach Housekeeping and Uniform Central Department
  • Responsible for seeing that Daily Uniform Issue and Distribution guidelines are being followed
  • Create and present 30 minute PowerPoint Presentation – including maps of uniform distribution locations and all of the above

These are only the basics responsibilities; it is your mission to add to your department in order to make it beneficial for the team.

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Catering Department

Summary of Responsibilities:

  • Coordinate social activities during training in SJSU
    • Including Team evening gatherings
  • Coordinate all evening dinners for the Team while in Pebble Beach
    • Select restaurant menus, make reservations, coordinate billing for dates listed below:
      • Monday, February 4 – Carmel Youth Center Pizza Party!
      • Tuesday, February 5
      • Wednesday, February 6
      • Thursday, February 7
      • Friday, February 8
      • Saturday, February 9
      • Sunday, February 10
      • Monday, February 11 – Stillwater Bar & Grill breakfast
  • Be aware of and document Team members with food allergies (work with Medical/Safety Dept.)
  • Address which nights to eat out, or eat in.
  • Budget per person, per dinner is $20.00
  • Restaurant Suggestions:
    • Bubba Gumps (Not on a weekend)
    • Bullwackers
    • El Torito
    • China Garden (takeout)
    • Turtle Bay (takeout)
    • Pelican Tavern
    • RG Burgers
    • Esteban’s at Casa Munras
    • Ocean Sushi Deli
    • Rosine’s
    • Subway
    • India ’s Clay Oven
  • Coordinate when transportation as needed for getting to and from the restaurants. (Work with Transportation Department)
  • Create and present 30 minute PowerPoint Presentation – including restaurant selection, maps for evening functions, Team evening gathering details, and menus for dinners during event week.

These are only the basics responsibilities; it is your mission to add to your department in order to make it beneficial for the team.

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Convention Services Department

Note: Some planning and preparation is needed prior to the start of the training in January

Summary of Responsibilities:

  • Reserve meeting rooms required for all training sessions. (Work with Team Coordinator Colette Massa)
  • Responsible for all meeting room set-up/breakdown (including name tents, etc.)
  • Responsible for foodservice equipment set-up, breakdown, sanitation, food function tables, beverage station, buffet set-up, linens, plates, cups, knives, forks, spoons, napkins
  • Responsible for maintenance of room set-up and resetting for the next day
    • Cleanliness of linens
    • Keep pins in-place, and out of sight on linens.
    • Change seat chart set up for each training day to facilitate team building
  • Create room decor
  • Responsible for ordering, set-up, operation, and breakdown of audio visual services including screens, speakers, projectors, and other equipment needs for training (all training sessions need complete PowerPoint set-up)
  • Directional signage to all meetings
  • Must be at the training set-up on Tuesday, January 15, 2008 12:00 noon to 5:00pm.
  • Create and present 30 minute PowerPoint Presentation – including maps to function rooms, breakfast and lunch menus, potluck assignments and all of the above.
  • Work closely with the Food and Beverage Department.
These are only the basics responsibilities; it is your mission to add to your department in order to make it beneficial for the team.

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Human Resources Department

Summary of Responsibilities
  • Distribute contact cards to be given to Team family for emergency contact during event week
  • Keep accurate database of all Team members including:
    • Copies of drivers license
    • Mailing address
    • Email address
  • Establish Guidelines
    • Attendance - address and enforce discipline rules for tardiness!
    • Standards and Expectations
    • Employee/Team relations
    • Sexual harassment
    • Alcohol usage o Driver and passenger agreements (work with Trans. Dept)
    • Develop Housing Guidelines (work with Housing Dept)
      • Curfews
      • Quiet Time from ? to ?
      • Visitors – prohibited
    • Accountability of Students Curfew
    • Language
      • Appropriate and Professional
      • Cell phone practices – vibrate on Golf Course
  • Implement Policies and Procedures
  • Create an anonymous comment/concern box for SEMT members during training • For each day of SJSU training, create fun activities so teammates can get to know different people within the SEMT team. Very important!
  • Team Supplies – (work with PBR Special Events)
  • Team Signage
  • Create and present 30 minute PowerPoint Presentation – including details of all guidelines, how they will be implemented and all of the above

These are only the basics responsibilities; it is your mission to add to your department in order to make it beneficial for the team.

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Medical/Safety Department

Summary of Responsibilities:
  • Obtain and organize all managers medical information allergies and food allergies
  • Create comprehensive emergency contacts questionnaire and have entire Team complete
  • Train managers on emergency procedure and on general safety information
    • Dial “0”
    • Safety Video
    • Lifting procedures
    • Slip and fall prevention
    • Reporting an Accident
    • Emergency level of injury
    • Golf Cart Safety (coordinate with PEBBLE BEACH RESORTS – Kevin Cole)
  • Contact PEBBLE BEACH RESORTS Safety Guru Kevin Cole for input on Pebble Beach Safety Procedures, forms
    • Name and locations of emergency facilities; Wellness Center
  • CPR training (coordinate with Rich)
  • Fitness Tips
  • Address the process of informing the SJSU faculty and Pebble Beach staff of an injury/illness
  • Food Allergy Registry (coordinate with Catering and Convention & Banquet Services Depts)
  • Create and present 30 minute PowerPoint Presentation – including details of safety procedures and all of the above.

These are only the basics responsibilities; it is your mission to add to your department in order to make it beneficial for the team.

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Communications/Historian Department

Summary of Responsibilities:
  • Record events and activities of the Team. Take digital photos of training, travel, and other activities
  • Recruit one photographer from each Team (Cash Concessions, Chalets, Skyboxes) at the beginning of training. Collect their digital photos and create a Photo file.
  • Collect and organize photos from all Team members.
  • Coordinate SEMT Photos at San Jose State and Pebble Beach
    • Pre-plan the layout/standing order of the entire SEMT Team, Skyboxes, Cash Concessions, and Corporate Hospitality (shortest to tallest) for photos
    • Coordinate Pebble Beach managers to be in the picture
  • Train Team members on 2-way radios
    • Common radio terms
    • Proper Etiquette
  • Radio operations
    • Check out/in procedures
    • How many/where located to check out/charge
  • Create a cell phone list for Team members, faculty, and PBC Managers, print and distribute
  • Create a binder with all forms - disks - files - contacts and other important information for future use
  • Create and present 30 minute PowerPoint Presentation of Department – including all of the above.
  • Create and present a slide show of all recorded events and activities of the Team on March 1st, Final Team Meeting

These are only the basics responsibilities; it is your mission to add to your department in order to make it beneficial for the team.

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Food & Beverage Department

Note: Some planning and preparation is needed prior to the start of the training in January

Summary of Responsibilities:

  • Coordinates all food and beverage needs of the Team during training
    • Breakfast (milk, chocolate milk, coffee, Krispy Cremes, Granola Fruit & Yogurt, Cereal & Oatmeal Cups, Bagels,
    • Lunch at SJSU--local restaurant for sandwiches, soups, Chinese food, good quality takeout, etc.) for the following dates:
      • Wednesday January 16, 2008
      • Thursday January 17, 2008
      • Friday January 18, 2008
      • Saturday January 19, 2008
      • Monday February 4-11, 2008 (coordinate with PEBBLE BEACH RESORTS for breakfast)
  • Provide all team members with a donation letter and tax identification early on
  • Responsible for food purchasing and preparation, pickup and organizing payment
    • Start right away with donations for food and beverage
    • Contact bakeries and restaurants for breakfast and lunch foods
    • Shop for beverages
    • Organize supplies, utensils, plates, cup, napkins, etc. for meals
  • Coordinates breakfast with PEBBLE BEACH RESORTS during Tournament Week
    • Including, but not limited to picking up from The Lodge main kitchen
  • Be aware of and document food allergies (work with Medical/Safety Dept.)
  • Create and present 30 minute PowerPoint Presentation – including maps to function rooms, breakfast and lunch menus, potluck assignments and all of the above.
  • Work closely with the Conventions Services Department.
  • Maximum cost is $5.00 per person per day for breakfast; $10.00 per person per day for lunch for 4 days. Total not to exceed $2,280.00

These are only the basics responsibilities; it is your mission to add to your department in order to make it beneficial for the team.

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Did you know

Hospitality, Recreation and Tourism Management Department
One Washington Square
San José CA 95192-0211
Phone: 408-924-3000
Fax: 408-924-3061
Location: SPX 50

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