Welcome to Hospitality!

About the Department

The Department of Hospitality Management is comprised of 4 full-time faculty, 12 part-time lecturers, and one administrative staff. Together they bring cutting edge theoretical and practical skills, knowledge, and experiences to deliver extraordinary classroom and field experiences to prepare students as they transition from school to their careers.


Why Choose HSPM and San José State University?

First and foremost, the faculty, staff, and administration are committed to your success. Every unit is focused on providing programs and activities that result in a truly transformational experience. The campus environment is diverse, welcoming, dynamic, and energized. The region provides some of the most innovative and engaging internship opportunities in the world. In addition, you will have the opportunity to work closely with the incredibly talented, caring, diverse, and experienced faculty in the Hospitality Management Department.

 

Department of Hospitality Management Mission

To facilitate the personal and professional learning of students through outstanding academic and career-focused experiences. Graduates will possess the knowledge and skills to provide sound, ethical, and visionary leadership in their discipline and in the diverse communities they serve.


Department of Hospitality Management Vision

The Department of Hospitality Management will be recognized by the campus community, professionals in the region, and alumni for the high quality of its academic degree programs, its dynamic and engaged faculty, and graduates who are well prepared to anticipate and address challenges in the workplace and community.

  • The faculty, in collaboration with professional colleagues, continually enhance curriculum so that it is responsive to changes in their discipline, designed to meet student needs, and provides insights to emerging societal issues.

  • By creating a dynamic, professional and welcoming environment the department will be known for its focus on inclusive excellence and ability to bridge the needs of students and the community through clear pathways to successful careers.

B.S. in Hospitality, Tourism & Event Management Program Learning Outcomes

The Department of Hospitality Management offers a Bachelor of Science degree in Hospitality, Tourism & Event Management. Upon completion of the degree requirements, students will be able

  • To understand the fundamental principles of essential hospitality and tourism business functions,
  • To demonstrate professional behavior and competencies in customer service,
  • To develop a range of leadership skills and abilities such as motivating others, leading changes, and resolving conflict,
  • To communicate effectively in oral and written communication,
  • To analyze and solve problems, using appropriate tools and technology,
  • To comprehend the challenges and opportunities of working effectively with people in a diverse environment.

Map of Department of Hospitality Management program learning outcomes (PLOs) to University ​Learning Goals (ULGs)

  PLO #1: Fundamental hospitality and tourism business principles PLO #2: Discipline Specific Knowledge--Customer service

PLO #3: Leadership

PLO #4: Communication

PLO #5: Problem solving, critical thinking

PLO #6: Awareness of global diversity

San Jose State University graduates will have developed: To understand the fundamental principles of essential hospitality and tourism business functions To demonstrate professional behavior and competencies in customer service To develop a range of leadership skills and abilities such as motivating others, leading changes, and resolving conflict. To communicate effectively in oral and written communication

To analyze and solve problems, using appropriate tools and technology

To comprehend the challenges and opportunities of working effectively with people in a diverse environment
Specialized Knowledge:            
Depth of knowledge required for a degree, as identified by its program learning outcomes. xxx xxx        
Broad Integrative Knowledge:            
Mastery in each step of an investigative, creative or practical project (e.g. brainstorming, planning, formulating hypotheses or complex questions, designing, creating, completing, and communicating).         xxx  
An understanding of the implications of results or findings from a particular work in a societal context (e.g. social or economic implications of a scientific finding). xxx       xxx  
Students graduating with a baccalaureate degree will have demonstrated an understanding of critical components of broad academic areas, the arts, humanities, social sciences, and sciences and their integration.         xxx xxx
Intellectual Skills:            
Fluency in the use of specific theories, tools, technology and graphical representation.       xxx xxx  
Skills and abilities necessary for life‐long learning: critical and creative thinking, effective communication, conscientious information gathering and processing, mastery of quantitative methodologies, and the ability to engage effectively in collaborative activities.     xxx xxx xxx  
Applied Knowledge:            
The ability to integrate theory, practice, and  problem‐ solving to address practical issues. xxx xxx     xxx  
The ability to apply their knowledge and skills to  new settings or in addressing complex problems. xxx xxx     xxx  
The ability to work productively as individuals and in groups     xxx xxx    
Social and Global Responsibilities:            
The ability to act intentionally and ethically to address a global or local problem in an informed manner with a multicultural and historical perspective and a clear understanding of societal and civic responsibilities.     xxx     xxx
Diverse and global perspectives through engagement with the multidimensional SJSU community.       xxx   xxx

 

 


Your Support Matters!

Consider donating to the Department of Hospitality Management by clicking on the "Give Now" button below. This will take you to the university's donation page. Please designate under "purpose" that you would like your donation to go to our department.

donate now!

If you would like to explore specific giving opportunities in the form of student scholarships/awards, please feel free to contact the chair of the department you would like to support:

Department of Hospitality Management
Dr. Tsu-Hong Yen
(408) 924-3292
tsu-hong.yen@sjsu.edu

 

Thank you very much for your support!