FAQ

Registration

  • Does the program cost include the cost of taking the exam?
    The program does not include the cost of taking the exam. 
  • How should I pay?
    You can use a credit card to register online. You may also send a check.
  • Do you offer corporate discounts?
    Yes, if there are more than 3 attendees from one company, we can offer a corporate discount. Please contact us for details.

Cancellation

  • What is your cancellation policy?
    Registrants who cancel their registration on or before January 31, 2020 will receive a refund of the registration, less $250 administrative fee.

Certification

  • Where can I get more information on the SHRM-CP and SHRM-SCP certifications? 
    Please visit the SHRM Certification website to learn more including eligibility details, testing windows and deadlines, and access the certification handbook.

SHRM Learning system

  • Do I get both online study materials and hard copies?
    Yes.  For those who register by the regular registration deadline,
    online study materials can be accessed the day after regular registration closes. Physical hard copies of materials will be available on the first day of class for those who register by the regular registration date. For those who register late, online materials will be available to them 2 days before classes start, and physical hard copies will be available by the second class.
  • What if I have already purchased the SHRM Learning system?
    The program fees include access to the SHRM Learning System.  If you would like to take the course, but have already purchased the SHRM Learning System, please contact us for alternative options.
  • Does the certification preparation fee include the SHRM learning system? 
    Yes, the fee is inclusive of the the SHRM learning system.



Eligibility

  • Do I have to be an alumni of SJSU to join the program? 
    No, you do not need to have graduated from San Jose State University in order to participate in the program?
  • Do I have to be a SHRM member to join the Certification preparation workshop?
    No, you do not need to be a SHRM member to participate in this program

Testing

Location

  • Where are the classes held?
    The classes will be held in the Boccardo Business Complex (BBC) 032 at SJSU.
  • Where can I park?  
    Participants can find parking information on the parking services maps page. The North garage is closest to the BBC building. Visitor parking rates can be found on the visitors permits page.