What is DocuSign?

DocuSign is an application that provides electronic signature technology and digital transaction management services for facilitating electronic exchanges of contracts and signed documents. It allows users to securely upload, sign and send documents requiring signature, thereby eliminating the need for paper documentation.

Who can use DocuSign?

Any Faculty or Staff member with a valid SJSUOne ID may use the service for business-related purposes.

How can I get an account?

This is a self-service resource available via

How much does it cost?

DocuSign is an IT baseline service and offered at no additional cost to Faculty and Staff.


Standard: Electronic and Digital Signatures defines requirements for the use of electronic and digital signatures within SJSU, its Auxiliaries and outside entities.


Video Tutorials

Video Tutorials - Google

Knowledge Base

DocuSign Phishing

Recognize Suspicious Activities


Electronic and Digital Signatures (PDF)



For DocuSign support, submit a request to iSupport.

View the iSupport Tutorial for instructions.