Information Technology provides the campus community with audio-visual (A/V) design for all of the campus’ general assignment classrooms, adopted department classrooms and meeting spaces.
The objective of the service is to drive standardization across the campus for classrooms, meeting spaces, and general AV use. The advantage being that SJSU will have less parts, more uniform user experience and improved support. Uniform environment will also enable “adoption of rooms” by the CATS team over time for zero transition retrofit.
Support is also provided for Housing A/V equipment based on an IT agreement and funding from Housing to IT.
Use of the design aspect should not be interpreted as providing ongoing support. Ongoing support would need to be agreed and documented in an MOU between It and the respective department.
Departments & Housing
- Consulting for any AV deployment on campus
- Support for all of Housing AV equipment
To request campus A/V design or support, submit a ticket to iSupport and have it routed to A/V Development Queue. The timeframe for a response to your request is contingent on the vendor and FD&O availability.
- Support for AV Equipment is by prearrangement only.
- For assistance with A/V design that has already been implemented, submit a ticket to Service Request.