Campus Telephones

Service Description

Information Technology (IT) provides all campus telephone operations and support (analog and digital) including voice/data trunks and services.

Audience

  • Faculty
  • Staff

Features

  • Digital on-campus telephone directory for Faculty, Staff and Departments
  • Video (select phones)
  • Faxing
  • Conferencing
  • Bluetooth
  • Voicemail
  • Speed dial individuals or groups

Requirements

Faculty and Staff must have an active OneSJSU ID and work in a SJSU affiliated building

Costs

Campus Telephones are a baseline service provided on an individual department basis. 

Service Request Process

You can request campus telephone service in two ways:

  • Contact the IT Service Desk
  • Submit a ticket to iSupport
  • Complete a Telephone and Directory Request Form (can be filled out by Administrative Staff or Department IT Tech)

Related Forms

Resources

  • Policies and Standards 

Personal Use of State-Provided Telephones: State telephones are provided for the conduct of State business and not personal use. 

Prohibitions: No personal long distance calls should be made from State telephones, No personal calls should not interfere with the conduct of State business, Employees found in violation of personal telephone use policies are subject to disciplinary action

Service Support

For support, submit a request to iSupport.

View the iSupport Tutorial for instructions.