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Welcome to ITSS

As part of the Department of Academic Technology, Information Technology Support Services (ITSS) is the primary central technical support resource for SJSU students, staff, and faculty for computing-related questions and problems.

ITSS is composed of Desktop Support and the University Help Desk which both assist users in troubleshooting problems with common desktop operating systems, with software/hardware conflicts, and with configuring and employing selected desktop software packages.


Resources & Services
ITSS Office Hours
  • Monday - Friday: 9am-5pm
Help Desk Office Hours
  • Monday - Thursday: 8:00am - 9:45pm
  • Friday: 8:00am - 4:45pm


Academic Technology

IT Support Services
One Washington Square
San José, CA 95192-0242
408.924.2399
Located in WSQ 117

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Need Tech Support?

If you need ITSS support in an issue, please click here.

If you need tech support in an issue, please submit a trouble ticket here.


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