ITSS Staff
Director of Academic Technology and ITSS:
Chris Laxton
ITSS Technical Support for Faculty/Staff:
Jason Ferguson
Technology Support Coordinator for Academic Success Center
Support List:
- Incubator Classroom Technology
- Incubator Conference Room Technology
- MUSE Classrooms Technology
- Academic Technology Video Streaming and Media Storage Services
- Emerging Technologies Projects
Patrick Wisch
IT Consultant for Office of the President, Academic Affairs Division, and University Advancement Division
Support List:
- Academic Affairs
- Office of the Provost
- Academic Administration and Personnel
- Academic Budget and Planning (formerly IPAR)
- Graduate Studies and Research
- Undergraduate Studies
- Center for Community Learning and Leadership
- Office of the President
- Academic Senate
- Faculty Affairs
Zhi-Xue Xu
IT Consultant for Academic Technology
Support List:
- Center for Faculty Development (CFD)
- IT Support Services (ITSS)
- Media Production and Delivery
- Academic Technology Network (ATN)
- Photographic Services
- Video Services
- Media Services
- Web Services Unit
Kevin Iocca
IT Consultant for The College of Applied Sciences and Arts
Support List:
- Aerospace
- Dean's Office
- Gerontology
- Health Professions
- Health Science
- Hospitality Management
- Justice Studies
- Kinesiology
- Military Science
- Nutrition and Food Science
- Occupational Therapy
- Recreation and Leisure Studies
- School of Journalism and Mass Communication
- School of Library and Information Sciences
- School of Nursing
- School of Social Work
Susan Huang
IT Consultant for The College of Humanities & the Arts and The College of Social Sciences
Humanities and the Arts:
Support List:
- Comparative Religious Studies
- Creative Arts
- Dance
- Dean's Office
- English
- Foreign Languages
- Humanities Department
- Humanities
- Liberal Studies
- Linguistics
- Music
- Philosophy
Social Sciences
First Tier Support: Alan Leventhal
Second Tier Support: Susan Huang
Support List:
- Area Studies Minor
- African-American Studies Program
- Asian American Studies
- Anthropology
- Center for Development of Recycling
- Center for Geographic Education
- Geography
- Communication Studies
- Dean's Office
- EARMARC
- Economics
- Enviromental Studies
- History
- Jewish Studies Program
- Master of Public Administration
- Mexican American Studies
- Political Science
- Psychology
- Social Science Department
- Social Science Program
- Sociology
- Sourisseau Academy
- Urban Planning
- Women Studies Program
Student Assistants:
- Hai T. Nguyen
- Quang To
- Khanh To
- Danh Nguyen
University Help Desk:
Steve Sloan
Raymond Koc
IT Consultants for University Helpdesk
Help Desk Support List:
Student Services
- Desktop Troubleshooting
- SJSUOne Account Resets
- SJSUOne Account Requests
- Unix E-mail Account Password Resets
- Unix E-mail Account Requests
- Unix E-mail Troubleshooting
- Wireless Account Requests
- Wireless Troubleshooting (this is now completely handled by Comcast)
Staff and Faculty Services
- Desktop Troubleshooting
- Lotus Notes Account Request
- SJSUOne Account Resets
- SJSUOne Account Requests
- Unix E-mail Account Password Resets
- Unix E-mail Account Requests
- Unix E-mail Troubleshooting
- Wireless Account Requests
- Wireless Troubleshooting (this is now completely handled by Comcast)
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