Frosh Orientation FAQ

These are the most frequently asked questions about Frosh Orientation. Please take a moment to review before calling or emailing us, as most questions are answered below!

Questions

Do I need to attend Frosh Orientation?
How do I sign up for Frosh Orientation?
How do I navigate the Next Steps website?
When will I receive a confirmation of my Frosh Orientation date?
What happens at Frosh Orientation?
What do I need to bring to Frosh Orientation?
I can't attend any of the Frosh Orientation session dates. Are there any other options?
What does the Frosh Orientation fee pay for?
What happens at Parent Orientation?
What does the parent fee pay for?
What about lodging for parents/guardians?
Can I bring a friend, sibling, or significant other with me to Frosh Orientation?


 Do I need to attend Frosh Orientation?

Yes, if you are a first-time freshman, attending all activities during your Frosh Orientation required. If you do not attend or leave during any portion, you will be blocked from class registration.

 How do I sign up for Frosh Orientation?

Registration for Frosh Orientation is an online process through the Next Steps website: nextsteps.sjsu.edu. You will need your Student ID Number (9 digits) and PIN (4 digit number that is the month/day of your birthday) in order to access the site.

 How do I navigate the Next Steps website?

Once at nextsteps.sjsu.edu, you must submit your Intent to Enroll. Next, enter your testing information in order to proceed to the Frosh Orientation registration page.

Next, follow these steps:

  • Select your preferred Frosh Orientation Session date (if it is not displayed in the drop-down menu, it is no longer available).
  • Click Submit (make sure to do this!)
  • Print two (2) copies of the Reservation. Keep one for your records and bring one with you to Orientation
  • Follow the link to the online Marketplace to pay your Frosh Orientation fee
  • Register your family members through the family/guest link on the online Marketplace

 When will I receive a confirmation of my Frosh Orientation Session date?

Registration confirmation for students will be automatically generated and always available in your Next Steps account. Family members will receive a payment email immediately. If you do not see this, please check your junk or spam folder.

 What happens at Frosh Orientation?

This mandatory program shows you all that SJSU has to offer and will:

  • Teach you about SJSU traditions
  • Introduce you to the many resources available on the SJSU campus
  • Welcome you to your new community and home
  • Help you be confident about your ability to graduate

Trained Frosh Orientation Leaders will:

  • Assist you with the class registration process 
  • Guide you and through educational experiences about campus programs and services
  • Assist you in making the transition to college

 What do I need to bring to Frosh Orientation?

You should bring:

  • User ID and Password to log into MySJSU:
    Your 9-digit SJSU ID and 4-digit PIN to log into the Fee Payment websites.
    If you do not have the User ID, Password, SJSU ID or PIN, please request them by emailing the CMS Help Desk at cmshelp@sjsu.edu by providing your Name, Date of Birth & Mailing Address.
  • Your Frosh Orientation Confirmation
  • A personal file of your SJSU admission information including admission letters, grade reports, copies of transcripts from other colleges, placement test scores, financial aid forms, and everything else related to your enrollment.
  • Comfortable clothes and shoes. Be prepared for walking outside and variable weather.

 I can't attend any of the Frosh Orientation session dates. Are there any other options?

No. There are numerous sessions throughout the summer that you can choose from. Frosh Orientation is mandatory for attendance at SJSU. We encourage you to register early and make summer travel plans around these dates.

 What does the Summer Frosh Orientation fee pay for?

The student fee pays for:

  • Printed material
  • Parking
  • All meals
  • Building overhead

All students must attend the program.

No portion of this fee is optional as students are required to participate in all aspects of the program. This fee is non-refundable.

 What happens at Parent/Family Orientation?

This optional Parent/Family Orientation program exposes you (or your parent/family/guest) to all that SJSU has to offer and will:

  • Teach you about SJSU traditions
  • Introduce you to the many resources available on the SJSU campus
  • Welcome you and your student to his/her new community and home
  • Help you be confident about your ability to support your student during their college years

Knowledgeable faculty and staff will:

  • Guide you through educational experiences about campus programs and services
  • Provide you with an overview of classes, general education, and workload
  • Offer you many resources to aid you through your student's first year at SJSU
  • Assist you in preparing for the transitions you may encounter as a parent of a college student
  • Get you connected to other SJSU parents and receive tips from veteran college parents

Parent/families cannot attend the student-only sessions. Several specialized events have been planned throughout the day and will be most beneficial to parents/families.

Parents/guardians are highly encouraged to attend. To register and pay for Parent Orientation, click on the Parent/Family Orientation option available at the Parent Orientation Payment site.

 What does the parent fee pay for?

The parent fee includes:

  • Printed material
  • Parking
  • All meals
  • Building overhead

No portion of this fee is optional. This fee is non-refundable.

 

 What about lodging for parents/guardians?

Lodging for parents/guardians is NOT included in the Parent Orientation fee.

The Parent/Family Orientation fee DOES NOT cover overnight accommodations. Affordable overnight housing is available on campus for frosh students, parents, and families in our Campus Village apartments. More information will be provided in Spring of 2018. 

For downtown San Jose hotel information contact the San José Convention and Visitor's Bureau at 800-SAN-JOSE (726-5972).

 Can I bring a friend, sibling, or significant other with me to Frosh Orientation?

Please note that everyone who attends Frosh Orientation as a guest (parent/family, sibling, significant other, etc.) must pay the parent/family/guest orientation fee. Parent/family sessions are planned specifically for their needs and space for guests is limited.