Frequently Asked Questions
- Are international students eligible to take OU courses with an international visa?
- Are transcripts and a SJSU application necessary?
- Can I add a course after the deadline?
- Can I drop my classes and receive a refund?
- Can I take OU classes if I am a matriculated student?
- How can I obtain a transcript?
- How can I pay?
- How do I access my grades?
- How do I audit or take an OU course for credit/no credit?
- How do I create My SJSU account?
- How do I drop a course?
- How do I know if the course I am taking through OU will count toward my degree/program?
- How do I obtain a student ID if I take an OU class for the first time?
- How do I withdraw from OU classes?
- How many units taken through OU apply toward my bachelor/master's degree?
- How much does it cost?
- Is financial aid available?
- What are “alternative arrangements” for individual studies and directed reading courses?
- What do I need to register via MySJSU?
- What if I am not on the class roster?
- What if the course(s) I have selected have been cancelled?
- What is a retroactive course add or drop?
- What is Open University?
- Where do I go if I need more help?
- Who can I contact if I have additional questions?
- Why is it necessary to provide my contact information?
Are international students eligible to take OU courses with an international visa?
If you are studying at SJSU with an F or J student visa, any courses taken through Open University will not count toward the full-time enrollment required for maintaining your visa status. If you have questions, please visit the Office of International Programs and Services in Clark Hall, 5th floor, room 543 or call (408) 924-5920. Academically disqualified students must see an International Student Advisor prior to enrollment in Open University.
Are transcripts and a SJSU application necessary?
Transcripts and a formal University application are not required for OU enrollment. Follow Registration instructions to register.
Can I add a course after the deadline?
You can add a course provided you meet the prerequisite requirements and the instructor sign your registration form. Complete a "Late Add" form (PDF) in the Form Section and submit it with a signed registration form to the College of International and Extended Studies (CIES) office located at 210 N Fourth Street, Suite 301, San Jose, CA 95112 or fax to 408-924-2666 for Associate Dean's approval.
Can I drop my classes and receive a refund?
You can drop your classes by the drop date and receive a partial refund listed on the calendar in the OU booklet. NO REFUNDS are given for dropping an Open University class after the last day to drop for a partial refund. Failure to attend may not cause students to be dropped from a class automatically. Failure to drop officially from a course generates a failing grade of “F” or “WU” and fees will be charged to student account.
Can I take OU classes if I am a matriculated student?
No, you may not cancel your admission to the university for purposes of attending Open University. You may not enroll in Open University if you have been admitted to SJSU as a regular student for this semester or if you are a continuing regular student, registered in the previous semester. This rule is not applied for disqualified student.
How can I obtain a transcript?
To order official transcripts, visit the Transcript website.
How can I pay?
Please see the Office of Bursar's Office Methods of Payment for more information.
How do I access my grades?
Grades will be available within two to three weeks after the course completes. Access your grades via online, MySJSU (UserID and password required).
How do I audit or take an OU course for credit/no credit?
Fill out the Credit/No Credit/Audit Option Form (PDF) and submit to Office of the Registrar to indicate your option.
How do I create My SJSU account?
Follow the instruction to create your MySJSU online account. This account will give a student access to register for classes, pay for courses and see student’s records. If a student has an existing account but cannot remember the password, please contact CMSHelp@sjsu.edu. Provide at least two of the following items for verification:
- SJSU student ID
- Date of birth
- Mailing address
How do I drop a course?
Complete the drop process either by dropping online on mySJSU account or filing a Petition for Course Drop. Refer to the OU Calendar to identify which drop method,
what signatures are required and whether an academic withdrawal penalty applies. Leaving
a course without authorization will result in a WU (F) grade.
For more information see instructions on the Petition for Course Drop in the Form Section.
How do I know if the course I am taking through OU will count toward my degree/program?
You can meet with the Undergraduate or Graduate Advisor of the department where you are pursuing a degree to make sure the course(s) you are taking count toward your degree/program.
How do I obtain a student ID if I take an OU class for the first time?
When you submit your registration form at the Student Services Center, you’ll be given a student card which contains your student ID and breakdown of fees for payment. Several weeks before the end of the semester, you will receive a password in order to check grades once you complete your class.
How do I withdraw from OU classes?
See the OU calendar for deadlines. You may withdraw from courses after the refund deadline and receive a “W” grade by securing the approval signature of the instructor and CIES Associate Dean on a withdrawal petition form. No refund is given. Failure to withdraw officially from a course generates a failing grade of “F” or “WU”.
How many units taken through OU apply toward my bachelor/master's degree?
- A maximum of 24 semester units of Open University baccalaureate-level credit may be applied toward bachelor’s degree requirements at San José State University.
- For a 30-unit master’s degree, you may not apply more than 9 units of Open University credit or credit transferred from another university – in any approved combination.
- However, each department decides whether a particular course will be accepted toward a major or minor. Further information may be obtained from the SJSU Catalog available at the Spartan Bookstore on campus.
How much does it cost?
For more information, please visit Records, Fees & Payment section.
Is financial aid available?
Financial aid is not available for Open University students. However, you may apply for a student loan through a financial institution.
What are “alternative arrangements” for individual studies and directed reading courses?
Reading Courses (180/184 and 297/298)
Supervision courses can be scheduled through Special Session. Call (408) 924-2670.
What do I need to register via MySJSU?
- User ID and password
- Meet all class prerequisite requirements Permission Number (contact your class instructor through the appropriate academic department)
- Look up Class Search to check if permission number is required to be able to register for the class.
What if I am not on the class roster?
Make sure you submitted your signed Open University Registration form to the Office of the Registrar located at the Student Services Center, corner of North 9th and East San Fernando Streets, One Washington Square, San Jose, CA 95192.
You may have been dropped for non-payment. Check with the Bursar’s Office.
What if the course(s) I have selected have been cancelled?
Refer to the department for a current listing of available classes.
What is a retroactive course add or drop?
You request adding/dropping a class(es) from a previous semester. To request a retroactive add/drop, you must complete a retroactive add or Petition for Course Drop which can be found at the Forms section. Once approved, you can add/drop course(s) and receive a grade of “W” by securing the approval signature of the instructor, department chair and signature of authorized CIES official. No refund is given for requesting a retroactive drop. Failure to drop officially from a course taken in a previous semester generates a failing grade of “F” or “WU”..
What is Open University?
San José State University’s Open University program allows non-matriculated students to enroll in university courses on a space-available basis. Open University is a way for non-matriculated students to attend San José State University to take individual courses. It also allows students to earn credits while waiting for admission. Open University students can grow professionally, enrich their lives, prepare for a career change, or give university life a try.
As a participant in Open University, students receive credit for coursework. Open University students may apply 24 units to an undergraduate degree or 6 units to a graduate degree. Course prerequisites, if any, are indicated by a class note..
Where do I go if I need more help?
- For password help contact the firstname.lastname@example.org
- For other questions relating to Open University registration, please contact the Registrar’s Office or call International and Extended Studies Office at (408) 924-2670.
Who can I contact if I have additional questions?
If you have questions on course credit, registration procedure or other issues, contact International and Extended Studies, 210 N. Fourth Street, Suite 301, San Jose, 408 924-2670 or email email@example.com.
Why is it necessary to provide my contact information?
In the event that your registration cannot be completed, the Registrar’s Office will need to contact you. Email (preferred) or daytime phone number is requested.