San Jose State University : Procurement and Support Services

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Return Instructions Related to a PO

The following instructions are for product(s) ordered on a purchase order processed from a Web Requisition (not a RapidReq):

  1. If the product(s) you wish to return are related to a purchase order, contact the buyer immediately. The buyer's name and contact information are at the bottom of the purchase order.
  2. The buyer will contact the vendor, let them know the reason for the return and ask if they will accept your return.
  3. Pack product(s) in their original packaging and wait for the buyer to contact you with instructions for the return.

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