San Jose State University : Procurement and Support Services

Navigation

Main Content

What is an RMA number and how do I get one?

RMA stands for Returned Materials (or merchandise) Authorization. It is an alphanumeric identifier used by vendors that indicates a customer has been authorized by a company representative to return a product for repair or refund.

An RMA is similar to a tracking number in that it identifies a transaction, and both parties can get information on the progress of the transaction by using the RMA. It is not uncommon for a company to refuse a returned item if it is not accompanied by an RMA.

For additional information, see Returns.

<< Previous QuestionAll QuestionsNext Question >>

Related Information