The SJSU VPAT must be completed and signed by a company representative with sufficient technical knowledge of the E&IT product or service. Whenever possible, the VPAT should be completed by the manufacturer(s).
California Government Code Section 11135(d)(3) states:
"Any entity that contracts with a state or local entity subject to this section for the provision of electronic or information technology or for the provision of related services shall agree to respond to, and resolve any complaint regarding accessibility of its products or services that is brought to the attention of the entity."
This means that all vendors shall agree to respond to and resolve any complaint regarding accessibility of their E&IT products or services. All vendors must provide the contact information for a person who will address questions and issues regarding the accessibility of their product and services.
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One Washington Square
San Jose, CA 95192-0041
408-924-1681
One Washington Square
San Jose, CA 95192-0001
408-924-1599
One Washington Square
San Jose, CA 95192-0040
408-924-1595
One Washington Square
San Jose, CA 95192-0047
408-924-1560
129 South 10th Street
San Jose, CA 95192-0048
408-924-1590
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