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How to view email history related to a bid

  • Whenever a bid request is posted, email messages are automatically sent to vendors. You will only receive email notifications if you are registered for the specific product and/or service reflected in the bid request.
  • Whenever an addendum or message is posted, email messages are automatically sent to vendors. You will only receive email notifications of addendums if you have already shown interest in a bid request by going in and downloading it.
  • Whenever bid results and/or awards are posted, email messages are automatically sent to vendors. You will only receive email notifications if you submitted a bid.
  1. To view email history related to a bid, log into BidsOnline™ and go to the Project Detail page of the bid request that you are interested in. See What to do when you receive an email message from PlanetBids for how to do this.
  2. Check the Project Stage:
    • Bidding: This project is still bidding. Okay to view and download bid request.
    • Closed: The bid request is closed and no more bids are being accepted. You can no longer look at or download this bid request. Bid results have not yet been posted. Please check back later.
    • Award Pending: Bid Results have been posted. If no vendor protests are received, SJSU intends to award to vendor named. Okay to view bid results and intent to award.
    • Awarded: This bid request has been awarded to a vendor. Okay to view bid results and award.
  3. Underneath the words Other Messages/Files Distributed, look for a yellow horizontal bar that says Date sent, Subject and Message. Information about each email message is beneath this yellow horizontal bar.
  4. Sometimes an email message will have an electronic file attached. To download the attachment, in the column under Attachment, click on the document name. The document will open.
  5. If you have questions:
    • Regarding this process: Please contact our SJSU Vendor Data Analyst, Hai Nguyen, at 408-924-1564 or hai.nguyen@sjsu.edu.
    • Regarding the actual bid request: Please contact the buyer indicated on the Project Detail page under Contact Information.
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Vendor Guide Quick Links

SJSU Accounts Payable
One Washington Square
San José, CA 95192-0041
A/P Tech Directory
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San José, CA 95192-0047
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129 South 10th Street
San José, CA 95192-0048
Phone: 408.924.1592
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