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What to do if you forget your user name and password

  1. Go to BidsOnline™
  2. In the blue box on the left side of the page, click on edit your vendor profile.
  3. Next to Option 2, enter your company's tax id number and your email address.
  4. Click on the Find Me button.
  5. Make a note of your User Name.
  6. If you do not know your current password, type in a new password at this time. Remember your new password.
  7. Check to make sure the information in your vendor profile is correct. If you need to make changes, follow the instructions for How to update your company profile.
  8. At the bottom of the page, click on the Update Profile button.
  9. At the bottom of the page, click on the Submit button.
  10. Click on CLICK HERE. You should get a message that says, Your Information has been updated.
  11. If you have questions about this process, please contact your SJSU Vendor Data Analyst, Hai Nguyen, at 408-924-1564 or hai.nguyen@sjsu.edu.
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Vendor Guide Quick Links

SJSU Accounts Payable
One Washington Square
San José, CA 95192-0041
A/P Tech Directory
Located in Clark Hall 500
Hours: 8:00AM to 12:00PM
1:00PM to 5:00PM

SJSU Purchasing
One Washington Square
San José, CA 95192-0047
Buyer Directory
Located in Clark Hall 500
Hours: 8:00AM to 12:00PM
1:00PM to 5:00PM

SJSU Shipping & Receiving
129 South 10th Street
San José, CA 95192-0048
Phone: 408.924.1592
Located at the corner of
10th & San Fernando Streets
Hours: 7:30AM to 12:00PM
1:00PM to 4:00PM
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