Publications & Presentations

Sawyer, Jeanne

Publications & Presentations

  • Jeanne Sawyer. "Problem solving." Book Chapter. (January 2004).
  • Jeanne Sawyer. "Problem solving success tips." Article. (January 2002).
  • Jeanne Sawyer. "When Stuff Happens: A Practical Guide to Solving Problems Permanently" The Sawyer Partnership. Book. The Sawyer Partnership, (January 2001).

    Abstract: When Stuff Happens: A Practical Guide to Solving Problems Permanently, provides a proven method to help individuals and teams quickly resolve difficult situations that anger and frustrate everyone involved. Author Jeanne Sawyer distills her experience helping high-tech companies in fast-paced Silicon Valley solve problems--companies that don't have time to waste solving the same problems repeatedly. "Stuff" does happen: it's what you do when it does that distinguishes the most successful companies.

  • Jeanne Sawyer. "Leveraging a crisis." Article. (January 1998).
  • Jeanne Sawyer. "Managing yourself and your vendors to avoid a crisis." Article. (January 1997).
  • Jeanne Sawyer. "Partnership by design." Article. (January 1997).
  • Jeanne Sawyer. "Solving the right problem: Using metrics effectively." Article. (January 1994).
  • Jeanne Sawyer. "Stuff doesn't just happen: Using the truth to prevent unwanted incidents and speed recovery." Article. (January 1994).