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Publications & Presentations

• Jeanne Sawyer. "Problem solving. ." Book Chapter. (January 2004).
• Jeanne Sawyer. "Problem solving success tips. ." Article. (January 2002).
• Jeanne Sawyer. "When Stuff Happens: A Practical Guide to Solving Problems Permanently ." Book. The Sawyer Partnership, (January 2001).

  Abstract: When Stuff Happens: A Practical Guide to Solving Problems Permanently, provides a proven method to help individuals and teams quickly resolve difficult situations that anger and frustrate everyone involved. Author Jeanne Sawyer distills her experience helping high-tech companies in fast-paced Silicon Valley solve problems--companies that don't have time to waste solving the same problems repeatedly. "Stuff" does happen: it's what you do when it does that distinguishes the most successful companies.

• Jeanne Sawyer. "Leveraging a crisis. ." Article. (January 1998).
• Jeanne Sawyer. "Managing yourself and your vendors to avoid a crisis. ." Article. (January 1997).
• Jeanne Sawyer. "Partnership by design. ." Article. (January 1997).
• Jeanne Sawyer. "Solving the right problem: Using metrics effectively. ." Article. (January 1994).
• Jeanne Sawyer. "Stuff doesn't just happen: Using the truth to prevent unwanted incidents and speed recovery. ." Article. (January 1994).