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BUS 285 Total Quality Managment

Time: 4:00PM 8:00PM June 9 - July 28, 2004
Location: June 9, IS134A 4-6PM, IRC 302 6-8PM


Documents forces which propel quality and impact on planning, benchmarking, and competitive analysis, in health care. Includes systems analysis, continuous process development emphasizing the interdependent relationship between functions within quality management, improvement and management of health care in an ethnically diverse environment.

Course syllabus is availabe in AS Print Shop, please pick up before first class. All dining areas are closed after 3:00PM this summer, except for the library cafe, corner of 4th and San Fernando. You may need to bring dinner with you and or snacks.