PD-1998-02

April 8, 1998

To: Vice Presidents, Deans, Directors, Department Chairs and Administrative Head
From: President Robert L. Caret
Subject: Access To Technology and Computer Laboratories for Students With Disabilities (Supersedes PD 96-02)

Introduction

San José State University is committed to providing an environment that is responsive and accessible to students with disabilities. To ensure this environment, appropriate accommodations will be provided for students with disabilities so that technology and all computer laboratories are accessible, as guaranteed by law.

Purpose

The purpose of this Presidential Directive is to assure continuing compliance by San José State University with applicable federal and state legislation, and California State University System Policies regarding access to technology, and provision of services to students with disabilities.

The university completed the Self-Evaluation and Transition Report (The Report), on December 15, 1995. The Report indicated that there was a need to provide equal access to information technology for students with disabilities and that a multi-year plan be developed to ensure such access. A Multi-year Plan for Access to Technology (Plan of Action) was completed on September 16, 1996. Under the Plan of Action the university has adopted the following: (1) the creation of a Chief Information Officer (CIO) Advisory Committee on Access, which will be charged with reviewing access issues, (2) phasing in full access to existing Personal Computer (PC) Labs over several years (3) and, ensuring that all new refreshments to technology or purchases in PC Labs meet current standards of access.

Policy

It is the policy of San José State University (SJSU) that students with disabilities shall be given access to technology and computer laboratories, either through adaptive technology (adaptive software and hardware) or through conventional means, readers or assistants. Conventional means of access will only be used to supplement access while steps are undertaken to mitigate barriers to technology, and not as a permanent substitute for adaptive technology.

University departments and programs will respond in a timely manner to student or administrative requests (e.g. Disability Resource Center, DRC) for access to computer laboratories, by acquiring the appropriate hardware and/or software. Departments are encouraged to work with DRC staff to validate student requests.

Guidelines

  1. The DRC will consult with departments or programs, faculty or staff to verify a student's need(s) and will advise departments or programs regarding the acquisition of appropriate technology to incorporate accessibility.
  2. Accessible pathways to and from technology and PC stations must be provided.
  3. Technology (e.g. Kiosks, telecommunications) and PC Labs at SJSU must provide appropriate access to students with disabilities. The CIO will issue guidelines and standards regarding appropriate access to technology and the number of accessible stations that are required, as well as the adaptations that are currently being employed.
  4. New Purchases or Renovations: Programs and departments are responsible for the inclusion of access in all new purchases or refreshments of technology, including accessible furniture. Once technology or a PC station is equipped with adaptations, it must be identified and remain accessible to students with disabilities. Programs and departments will assign technicians and staff as needed to ensure that adaptive technology is acquired, installed and maintained.
  5. Existing Facilities: In PC Labs that have not been refreshed or renovated since PD 96-02, adaptive technology will be acquired upon request (by a documented student with a disability or the DRC) and installed in a timely fashion. Programs and departments will assign technicians and staff as needed to ensure that adaptive technology is acquired, installed and maintained, once requested. The DRC will work with departments to identify sources of funding.
  6. The High Technology Center (HTC), located in Clark Library, has been designated as the PC Lab responsible for training and instruction of students with disabilities. Technical staff in PC Labs need only be responsible for maintaining equipment, not for training students with disabilities. The hardware and software purchased by departments or programs must be consistent with that installed in the HTC.
  7. Students with disabilities are encouraged to present or identify their disability needs for access to technology or computer laboratories well in advance of their anticipated need (e.g. identify need in advance of registering for a course utilizing computers) to ensure that adaptive technology can be acquired, installed, updated or modified. Students with disabilities must have a confidential file in the Disability Resource Center (DRC) documenting their disabilities, in order to receive training or support. Once students present their needs to the DRC, staff will evaluate their request, provide training, and contact the appropriated department(s).
  8. For time sensitive academic work, students with disabilities will be provided readers, assistants, or other helpers while adaptive technology is being acquired and installed.

San José State University Accessibility Standards for Personal Computer Laboratories

The standards for accessible workstations outlined below and with the accompanying documents, establish a minimum level of compliance for personal computer laboratories. In addition to the standards for the accessible workstations, the standards are also divided into hardware, software, accessory and furniture sections for both PCs and Macs. Updates and changes will be made periodically to keen pace with technological advancements.

The intent of adaptive workstation(s) is to remove barriers for students with disabilities. To this end, disabled students must be given priority use of adaptive computer stations.

The adaptive workstation(s) need not be isolated or dedicated and can be used by able-bodied students when not occupied by a student with a disability. If a disabled student requests the use of the adaptive workstation occupied by an able-bodied student, the able-bodied student should be allowed ten minutes to finish and save their work before moving on to another computer. Provided all computers are engaged, regulations governing the lab regarding computer use apply. It is the responsibility of lab personnel to ensure the accessibility of adaptive workstations for students with disabilities.

Physical Barriers

Minimum standards for adapted workstations:

  • Work surface at least 30" from the floor
  • Clearance of 29" beneath the top to a depth of at least 20"
  • Minimum width of 36" to allow leg space for seated individual
  • Utility and equipment controls located within easy reach
  • Clear aisle width sufficient to maneuver a wheelchair, recommended 5' diameter

Assistive Technology

Minimum Number of Accessible Computer Stations

The number of accessible computer workstations is based on the total number of stations per lab. The following are minimum requirements:

Less than 25 stations -- 1 accessible station

  • 25 - 50 stations -- 3 accessible stations
  • 50 - 75 stations -- 4 accessible stations
  • More than 75 stations -- 5% of total number of stations should be accessible

Below is an overview of the adaptive hardware and software required for a minimum standard and enhanced standard workstation. These stations must be available to students with disabilities and maintained by the department that operates the lab. One enhanced standard workstation must be installed in labs with more than 25 stations. The accompanying documents detail the software and hardware required for PC's and Macs.

Minimum Standard Workstation

  • Screen reader software: for the PC use JAWS (www.hj.com); for the Mac use Outspoken (www.aagi.com)
  • Screen magnification software: for the PC use MAGic (www.hj.com); for the Mac use InLarge (www.aagi.com)
  • Sound Card: use any Windows compatible Sound Card for the PC along with Jaws software; Mac is sound ready
  • Accessible furniture
  • 17" or larger monitor for each adapted workstation

Enhanced Standard Workstation

All minimum standards with the addition of:

  • CCTV, Closed Circuit Television - Magnification System: (www.optelec.com) Scanner
  • Braille Printer (only required in labs of 50 or more stations)
  • Voice Recognition software
  • Visual outlining software

Example of the configuration of a lab with 56 Stations:

  • 3 minimum standard workstations and 1 enhanced

Contacts

Questions regarding the standards: Dr. Maurice Mitchell, Associate Vice President, Instruction/Research Services (4-7405) and Martin B. Schulter, Director, DRC (4-6007). Questions regarding the adaptive technology: Neveen Radwan, Information Technology Coordinator, DRC (4-6004).

March 24, 1998

SJSU Minimum Requirements for Accessible Computer Work Stations PC's

PC Computer System -- PC's
Item Vendor ProductName Specifications Price Range Comments
Flat bed scanner No recmmended vendor Hewlett-Packard flatbed scanner with reading software (DecTalk internal speech synthesizer optional) $500 Used with computer to scan text; computer provides speech output through speech synthesizer and screen reading software
OCR (software) No recommended vendor Omni Page Pro $400 w/ purchase of scanner Used with computer to scan text; computer provides speech output through speech synthesizer and screen reading software
Reading Machine

SensAbility Inc.

283 Peterson Road

Libertyville, IL 60048

Fax: (847) 367-4003

Contact: Ed Vitu

Galileo Reading System

Free standing scanner with built-in floppy and hard drive.

Speech guided user interface

$5000 10% Educational Discount
Braille Printer No recommended vendor Index Basic-D Braille Printer Double sided printer with tractor-fed paper. Also has a speech guided user interface. $3500 78 characters per second; can print multiple copies.
CCTV

TeleSensory

455 N. Bernardo Ave.

P.O. Box 7455

Mountain View, CA 94039-455

(800) 227-8418 /

Optelec

6 Lyberty Way

P.O. Box 729

Westford, MA 01886

(www.optelec.com)

Black and white video magnifier with at least a 14” viewing screen $2700-$3000 Offers up to 60x magnification of any printed material
Standard Software/Operating system No recommended vendor Windows Most recent version Comes with computer
Text Enlarger

Henter-Joyce, Inc.

2100 62 nd Ave., North

St. Petersburg, FL

33702

MAGic Smooth scrolling, easy to read text. Versions available for both Windows 95 and NT

$350 Win 95

$800 Win NT

Multiple license discount available

Magnification from 2x to 16x. Smooth edged fonts. User configuration through menu or command line switches
Screen Reader

Henter-Joyce, Inc.

2100 62 nd Ave., North

St. Petersburg, FL

33702

JAWS Configurable voice output: tone, pitch, etc. Highlight words as it reads. For use with students with learning disabilities

$800

NT version and multiple copy discount available

Compatibility with major word processing and other programs. User configurable through menu.
Speech Input/Dictation System

Any software retailer

Dragon Systems

320 Nevada St.

Newton, MA 02160

(617) 965-5200

Dragon Dictate

Dragon Naturally Speaking

Atleast 30,000 word vocabulary

30,000 word $200

60,000 word $700

Contains active vocabulary with word recognition. Input through microphone. Built-in commands for popular word processing and spreadsheet programs.
Keyboard Filter

HumanWare, Inc.

6245 King Road

Loomis, CA 95650

TextHelp Works with DOS/Windows $250 Allows user to look down the shift, alt, and control keys to provide one Ðhanded access; allows the user to program in a delay to permit typing by people who have limited muscular control
Keyboard Filter

Microsoft Corporation

One Microsoft Way

Redmond, WA

98052-6399

Access Pack for Windows Works with Windows $0 Allows user to look down the shift, alt, and control keys to provide one Ðhanded access; allows the user to program in a delay to permit typing by people who have limited muscular control
Braille Translator

TeleSensory

455 N. Bernardo Ave.

P.O. Box 7455

Mountain View, CA

94039-7455

(800) 227-8418

Duxbury/PC Version $500 Translate ASCII text files.
Braille Translator

GW Micro

310 Racquet Drive

Fort Wayne, IN 46825

Braille Talk $200 Translate ASCII text files.
Glare Screem No recommended vendor $25 Reduce eye strain
Headphones No recommended vendor $25 Used with speech synthesizer and screen reading software
Wrist Rest & Ergonomic mouse pad No recommended vendor $9-$25
Table

Contract Interiors

9365 Waples St. Suite D San Diego, CA 92121

(619) 452-2600 /

San Diego Office Interiors7946 Clairemont Mesa Blvd.San Diego, CA 92111

(619) 495-7364

Hayworth Table Systems Adjustable continuous height table (hand crank) 45”w x 27”d $900
Ergonomic Chair

Prison Industry, Authority506 East Natoma St.

Folsom, CA 95630

Ultra chair with arms Adjustable back and height $265 Reduces stree on back and neck
PC Computer System -- Mac
Item Vendor Product Name Specifications Price Range Comments
Computer No recommended vendor Maintosh PowerMac series Apple Power Macintosh 6500/250, 32/3.0GB/CD, MiniTower w. 132 MHz power PC 604 Processor. 32 MB RAM, 3.0 GB hard drive, 1.4 MB Apple Super Drive, Eight Speed CD Rom Drive, 16 bit stereo input/output, 64 bit graphics accelerator with 2 MB VRAM $2000
Monitor No recommended vendor 17" color, .28 dot pitch, non-interlaced $500
Keyboard No recommended vendor Extended keyboard
Track Ball No recommended vendor Kensington TurboMouse $100
Printer No recommended vendor Hewlett-Packard 620 series (inkjet); II series (laser Front-loading inkjet or laser $300-$500 Paper loading tray is easily accessible
Modem No recommended vendor Any major brand (e.g. external U.S. Robotics 28.8 or faster baud rate) External 28.8 BPS with software $150-$200 For dial-up access to campus computer and internet. If network connection is available, modem is not necessary
Flat bed scanner No recommended vendor Hewlett-Packard flatbed scanner with reading software (DecTalk internal speech synthesizer optional) $500 Used with computer to scan text; computer provides speech output through speech synthesizer and screen reading software
OCR(software) No recommended vendor Omni Page Pro $400 w/ purchase of scanner Used with computer to scan text; computer provides speech output through speech synthesizer and screen reading software
Reading Machine

SensAbility Inc.

283 Peterson Road

Libertyville, IL 60048

Fax: (847) 367-4003

Contact: Ed Vitu

Galileo Reading System

Free standing scanner with built-in floppy and hard drive.

Speech guided user interface

$5000 10% Educational discount
Braille Printer No recommended vendor Index Basic-D Braille Pritner Double sided printer with tractor-fed paper. Also has a speech guided user interface $3500 78 characters per second; can print multiple copies.
CCTV

TeleSensory 455 N. Bernardo Ave. P.O. Box 7455 Mountain View, CA 94039-7455

(800) 227-8418 /

Optelec 6 Lyberty Way P.O. Box 729 Westford, MA 01886

Black and white video magnifier with at least a 14” viewing screen $2700-$3000 Offers up to 60x magnification of any printed material
Standard Software/Operating system No recommended vendor Mac Operating System Standard, System 7.5 or later Comes with computer
Text Enlarger

ALVA Access Group 5801 Christie Ave

Suite 475 Emeryville, CA 94608

Voice: 510-923-6280

InLarge Smooth scrolling, easy to read text $300 Speaks text through Mac's internal speaker.
Screen Reader

ALVA Access Group5801 Christie Ave

Suite 475 Emeryville, CA 94608

Voice: 510-923-6280

OutSpoken $500 Scrolls faster and more smoothly than CloseView
Keyboard Filter No recommended vendor Easy Access $0 Allows user to lock down the shift, alt, and control keys to provide one-handed access; allows the user to program in a delay to permit typing by people who have limited muscular control; included with Mac utilities.
Glass Screen No recommended vendor $25 Reduce eye strain
Wrist Rest & Ergonomic mouse pad No recommended vendor $9-$25 Reduces stress on hand/wrist
Headphones No recommended vendor $7 Used with screen reading software
Table

Contract Interiors 9365 Waples St. Suite D San Diego, CA 92121

(619) 452-2600 /

San Diego OfficeInteriors, 7946 Clairemont Mesa Blvd.San Diego, CA 92111

(619) 495-7364

Hayworth Table System Adjustable continuous height table (hand crank) 45”w x 27”d $900
Ergonomic Chair

Prison Industry Authority, 506 East Natoma St.

Folsom, CA 95630

Ultra II Chair with arms Adjustable back and height $265 Reduce stress on back and neck