About Us

Mailing address:

San Jose State University

Office of the Registrar

One Washington Square San José, CA 95192-0009

Phone: 408.924.5680  Fax: 408.924.2077 Email:registrar@sjsu.edu

Student Services Center (SSC), window "R"

(First floor of 10th Street Garage, cross St. is San Fernando)

Hours of operation:  

Monday - Thursday: 8:15am-4:45pm

Friday: 9:00am-4:30pm (See announcements for Office Closure dates)

Phone operator hours:

Monday - Thursday: 8:30am-4:30pm

Friday: 9:00am-4:30pm (See announcements for Office Closure dates)

Live Chat hours:

MWF: 3-4:30pm & TTH 9-10:30am

Closed weekends and holidays

Our Mission Statement

Our mission is to serve the San Jose State University community by maintaining the integrity of student records, upholding and enforcing regulations relating to policies and explaining those policies to students, alumni, faculty, and staff through accurate, efficient services, delivered with respect and care.

Who do we serve ?

The Office of the Registrar services and supports all students, alumni, faculty and staff, with records and registration inquiries. We are responsible for maintaining the integrity and accuracy of student academic records.

Our Services

We are responsible for registration, grades, verification of enrollment and degree, official transcripts, residency determinations, reinstatement, undergraduate graduation (which includes diplomas), visitor/concurrent enrollment, Step-to-College, cross-enrollment and document imaging.

Our Staff

We are comprised of 5 teams; Student Information Services(SIS), Records, Transcripts, Graduation, and Operations & Imaging, in addition to our Administrative officers and Specialists. See our Staff Directory.


Learning Outcomes