Contact us


Live Chat hours: MWF: 3-4:30pm & TTH 9-10:30am

Important note:

Please see below which office you should write your request to. Writing to the wrong office will delay your answer.

  • For admissions information if you're interested to apply to SJSU, please e-mail to
  • For admissions status and related inquiry after you have applied to SJSU, please e-mail to
  • For academic advising questions, please e-mail to
  • For tuition fees, payment due dates, and payment related questions, please e-mail to
  • For financial aid related questions, please e-mail to

Before you write to us, you may find your answer on our FAQs' pages. This may save you time.

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Please select the category from the drop down menu below. If there is no match, please state your request clearly in the "Other" box:


  • Allow at least 2-3 business days for a response. During the peak period, e.g., first 3 weeks of classes, it may take longer.